Gm Operations 5 Star Luxury Lodges

2 weeks ago


Johannesburg, Gauteng, South Africa Integration Full time
Our Client currently has 6 luxury 5* safari camps in wilderness areas in Botswana. They are looking to open at least 2 new lodges in the next 12-18 months.

They are looking for an Operations Managers to oversee standards and operations at their various camps.

You will be responsible for the entire value chain, all of which culminates into the ultimate goal of superior guest experience and satisfaction.

The Operations Manager manages the daily operations of the camps, ensuring all the staff understand and complete their daily duties whilst maintaining a flexible and enjoyable working environment and, above all, ensuring all guests receive "an authentic African experience".

The role is not purely guest facing and requires a business mind to ensure that standards are upheld and that guest satisfaction is successfully delivered but done efficiently, safely and at a reasonable cost and with mínimal wastage.

The Manager is accountable for all budgeting and cost including food and beverage, guides, maintenance, housekeeping, prepares and manages annual budgets and is responsible for procurement of all assets and supplies for their specific camp.


  • Invested individual with high levels of ownership and accountability
  • Proactive with strong organisational skills and follow through
  • Commercially astute with a natural aptitude for budgeting and cost management
  • Welldeveloped planning skills and foresight
  • A problem solver who is able to work under pressure
  • Strong leadership ability that results in high levels of engagement and motivation
  • Appreciation for service standards and the role they play in guest experience and satisfaction
Based on the above your daily responsibilities will include, but are not limited to:

  • Daily, weekly and monthly task scheduling
  • Guest interaction
  • Ensure high level of communication with Camp Managers and head office
  • Ensure all guest requirements are being carried out accordingly
  • Maintaining and updating of Standard Operating Procedures
  • Maintaining and growing relationships with other stakeholders in the area
  • Ensuring policies and procedures are be adhered to at all times
  • Draw up a projects lists with time lines in accordance with budgets
  • Daily, weekly and monthly management reports are submitted timeously
  • Ensure the camp works towards the company's values and mission
  • Maintenance and protection of company assets
  • Maintain a high level of safety for both guests and staff
  • Staff recruitment, development and training
  • Any other duties that management delegates to you

About you

  • Minimum of 8 years of experience working in hospitality with Safari experience advantageous
  • You are happy to travel extensively to the various lodges, and spend time away from home
  • You are passionate about wildlife, safari and conservation
  • Proven track record in asset management, budget management and cost control
  • You exhibit the qualities mentioned above
  • You enjoy a fastpaced environment and have a 'Cando' attitude
  • You are driven and enjoy working in a team

Job Types:
Full-time, Permanent

Salary:
From R50 000,00 per month

  • Johannesburg, Gauteng, South Africa Integration Resourcing Full time

    COUNTRY GENERAL MANAGER - BOTSWANA – 5* LUXURY LODGESOur Client is a growing 5* luxury lodge business. They have an award-winning collection of luxury lodges and camps (which they own) located in Botswana, Zambia and Zimbabwe. Their camps are carefully positioned in untamed and pristine parts of Southern Africa – expect authenticity, adventure and...

  • Luxury Lodge Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa The Right Company Full time

    5 LUXURY LODGE MANAGER - NAMIBIA - R32000/month + 1 month bonus according to KPI, housing, food, 1 annual return flight ticket, medical insurance, phone allowance.We are currently looking for a LUXURY LODGE MANAGER who will assume responsibility for the day-to-day operation of the property with regards to the company's standards, revenues, controlling costs...

  • Lodge Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Executive Placings Full time

    5* Lodge in the Serengeti is looking for an experienced and guest orientated Lodge Manager.Experience required:At least - 5 years Management experience in a 5-star boutique operationLodge and Camp management experienceHospitality and Service Training experienceDuties include:Overall management including operations, guest experience, R&M, kitchen, financial...

  • Relief Lodge Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa Executive Placings Full time

    Luxury Lodge company is looking for an experienced Relief Lodge Manager to work at various lodges where needed in Botswana.Experience required:Minimum of 2-5 years' experience of managing a lodgeTourism/Hospitality qualificationValid Driver's LicenceDuties include:Welcoming and checking in of guests.Daily lodge banking and flight reports and...

  • General Manager

    2 weeks ago


    Johannesburg, Gauteng, South Africa HotelJobs Full time

    Hospitality and Outdoor-NEW VACANCY- General ManagerHotel-JohannesburgHospitality and Outdoor is in search of a well experienced GM. This person will be highly resourceful with a proven track record, great leadership skills, ability to select a team of professionals in all aspects of operations, and the ability to successfully guide team leaders in the...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    Requirements:" At least 1 year's experience in a 4 or 5 star Reservations Position (Essential)" Opera "Individual and Group/ Block Reservations" (Essential)" Experience with OTA ExtraNET platforms" Basic Computer skills (Windows literate)" Proficient with Microsoft Office Applications" Excellent Administration Skills" Excellent Telephonic Communication...

  • Gm Manufacturing

    2 weeks ago


    Johannesburg, Gauteng, South Africa Pollock and Associates Full time

    GM Manufacturing Engineering ~ ManufacturingJohannesburg East, Johannesburg - Gauteng - South AfricaWe are seeking a highly skilled and experienced GM to oversee and manage a highly mechanised manufacturing environment. You will be responsible for the overall operations, production, quality control, and maintenance of the plant.Role requires extensive...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    We are looking for an experienced Reservationist to join a Reservations team of a 5 Star Delux Retreat Company. You must have 5 Star experience within a Reservations department. You will report directly to the Reservations Manager. Have an indepth knowledge of eRes our reservations system and ensure it is being structured and used optimally to maximise our...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    Kendrick Recruitment is currently seeking a Reservationist for a Luxury lodge and Hotel group.: Reservationist: Johannesburg: R R20 000Accommodation: Live outScope & General Purpose: Manage daily administrative tasks related to reservation elements of the business. Perform additional duties as assigned by the reservations manager.Requirements: Proven...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    Kendrick Recruitment are seeking a Lodge Wholesale Travel Consultant for a group of luxury 5* lodges. Salary will be market related.KEY OUTPUTS Creative and out of the box planning and designing of leisure FIT tailormade itineraries lodges/camps in combination with some 3rd party product Managing the reservations process including handling of bookings from...


  • Johannesburg, Gauteng, South Africa Bright Placements Full time

    Group Assistant Operations Manager - Game LodgesSalary market related.Live Out in Bela Bela or Jhb.5 years minimum experience in LODGE OPERATIONS in a GENERALMANAGEMENT position at 5-star Game Lodges.MatricGood command of the English languageFriendly person with a strong personality that can think on their feet.Well-spoken and presentable individualStrong...


  • Johannesburg, Gauteng, South Africa What Next Recruitment Full time

    Group Assistant Operations Manager - Game LodgesJoburg, basedSalary R40K5 years minimum experience in LODGE OPERATIONS in a GENERAL MANAGEMENT position at 5 star Game Lodges.MatricGood command of the English languageFriendly person with a strong personality that can think on their feetWell-spoken and presentable individualStrong leader who has been in charge...


  • Johannesburg, Gauteng, South Africa Nandos Careers Full time

    An Exciting opportunity exists to join The Nandos People Department as GM: People Operations, HRSS, and BIThe GM: People Operations, HRSS, and BI is accountable for the design, implementation, and monitoring of an effective People Operations, HRSS, and BI plan across Nando's Corporate Owned and Operated Casas in South Africa. The role will also be...


  • Johannesburg, Gauteng, South Africa Seasoned Recruitment Full time

    We are looking for an assistant lodge manager for one of our 5* lodges, who has a genuine passion for providing the best experience for TOP high end guests and the hospitality industry, attention to detail within the establishment and a general understanding of Maintenance,Responsibilities:Greet and register guests.Answer inquiries pertaining to lodge...


  • Johannesburg, Gauteng, South Africa Star Personnel Recruitment (Pty) Ltd Full time

    The Senior Operations Manager based in Johannesburg will oversee and streamline our operational processes to ensure efficiency, quality, and compliance with regulatory standards. This role will involve managing third-party service providers, implementing service level agreements (SLAs), and leading a team of staff members to achieve operational excellenceKey...

  • Management Couple

    2 weeks ago


    Johannesburg, Gauteng, South Africa Wild Dreams Hospitality Full time

    Job Title: Luxury Lodge Manager Company: Unnamed Luxury Lodge in Kruger, Mpumalanga Candidate Requirements: Previous experience working in a luxury lodge Previous experience in managing a lodge Strong administration skills Attention to detail Team management experience Hands-on guest approach Background in managerial roles Positive problem-solver Very...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    **Assistant Housekeeping Manager - Panoramic - Luxury Hotel - South Africa**Competitive Salary PackageWe are looking for individuals with a passion for excellence, expertise in hospitality operations and proven leadership experience.About the Role: The Assistant Housekeeping Manager is responsible to manage the daily operation of the housekeeping department...


  • Johannesburg, Gauteng, South Africa All Star Placements Full time

    We have a position available for a Master Ford Technician in the Johannesburg area for a major Motor Dealership. Candidates must be qualified with at least 5 years of experience and traceable references. Have a valid Stars login and have their training up to date.Basic salary open ended depending on experience and current salary with incentives and...


  • Johannesburg, Gauteng, South Africa HotelJobs Full time

    A hotel complex with over 300 rooms, numerous restaurants and function facilities with the focus on rooms and conferencing, dealing mainly with groups seeks an experienced South African Hotelier.Minumum requirements: Hospitality Management qualification Must have minumum of 5 years experience as Hotel Manager or Deputy GM in a busy operation Experience in...


  • Johannesburg, Gauteng, South Africa All Star Placements Full time

    Master Ford Technician Position in Johannesburg We are seeking a Master Ford Technician for a well-known Motor Dealership in the Johannesburg area. The ideal candidate should have a valid Stars login, be qualified with a minimum of 5 years of experience, and possess traceable references. It is crucial for applicants to have their training up to...