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Office Administrator
1 week ago
In this role, you will be responsible for managing and guiding a team, ensuring sales and support tickets are attended to promptly, and making independent decisions to maintain smooth office operations.
Strong computer skills, office management abilities, and a proactive, authoritative approach are essential for success in this position.Duties & Responsibilities
- Manage and guide a team of office staff, providing leadership, support, and mentorship
- Ensure sales inquiries and support tickets are promptly attended to, resolving any issues in a timely and professional manner
- Coordinate office operations, including managing schedules, organizing meetings, and maintaining office supplies
- Implement and enforce office policies and procedures to optimize efficiency and productivity
- Collaborate with different departments to ensure smooth communication and workflow across the organization
- Identify areas for improvement and propose solutions to enhance office processes and systems
Desired Experience & Qualification
- Proven experience as an Office Administrator, Junior Bookkeeper, or similar role
- Strong computer skills, including proficiency in MS Office (Word, Excel, Outlook) and experience with accounting software (e.g., Pastel)
- Excellent organizational and multitasking abilities, with a keen eye for detail
- Effective communication skills, both verbal and written, with the ability to interact professionally with team members, clients, and vendors
- Proactive and authoritative approach to decisionmaking, with the ability to work independently and take ownership of tasks
- Strong problemsolving skills and the ability to prioritize tasks and meet deadlines
- Familiarity with sales and customer support processes is preferred
- Prior experience in managing a team is an advantage
Salary:
R12 000,00 - R22 000,00 per month
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