Manager: Quality Assurance and Improvement Programme

2 weeks ago


Johannesburg, Gauteng, South Africa Absa Bank Limited Full time
Bring your possibility to life Define your career with us

  • With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.
Job Summary


The QAIP team is looking for a leader and change agent, with the mindset to enable quality and the continuous improvement of a pan-african Internal Audit Function, through the use of innovative data-led solutions, project and change management skills and Internal Auditing experience.

This is a Manager role that requires a big-picture thinker, with the ability to connect the dots and articulate complex ideas in a simple manner.


Job Description:

  • Overall job purpose:_
  • Plan, execute and report on Quality Assurance and Improvement Programme (QAIP) reviews in order to provide assurance as required by the IA Charter and IIA Standards. These initiatives include, amongst others, Internal Assessments, updates to the IA Enablement System, External Quality Assurance Reviews (EQARs), etc.
  • Deliver on the QAIP's mandates and commitments including continuous improvement through research and benchmarking, digital transformation/automation of the QAIP function and defining and monitoring performance measures for the Internal Audit Function

Key Accountabilities:
Support the development, delivery and maintenance of a robust and comprehensive IA Quality Assurance and Improvement Program for the Absa Internal Audit Function, including, but not limited to:

  • Develop and maintain enhanced quality assurance metrics for the Absa Internal Audit Function
  • Drive the digital transformation and automation efforts of QAIP processes
  • Assessing other aspects of the IA Activity from time to time in line with the IIA Standards (e.g., thematic reviews)
  • Assisting the department in keeping current on changes and emerging best practices of the IA profession from a professional practices and quality assurances perspective, including undertaking research/benchmarking activities on into other emerging issues and opportunities.
  • Providing timely, succinct, and insightful feedback on all QAIP reviews to audit teams and senior leaders within IA
  • Performing (plan, execute and report) QA File Reviews of completed audits to assess audit risk and adherence to the Internal Audit (IA) Methodology.
  • Compiling the Functions' annual IIA Self-Assessments against all the IIA Standards and Code of Ethics for period reporting to the Group Audit and Compliance Committee
  • Be a key point of contact with independent assurance providers during external reviews, i.e., External Quality Assurance Reviews (EQARs).
  • Providing regular methodology training and updates to auditors across the IA function, including new recruits/joiners.-
  • Fulfil any adhoc activities as required


Line Manager responsibilities and other relationships- Collaboration with the Extended Leadership Team on Internal Audit methodology and/or training matters to ensure timely remediation and continuous improvement of IA quality matters.- Maintain a professional working relationship with external auditors during external reviews.- Manage co-sourced resources assigned to the QAIP, including Professional Practices, team.

Role/person specification

  • Preferred Education_
  • Relevant professional qualifications as appropriate (e.g. CIA, and Certified External Quality Assurance Assessor)
  • Master's degree or equivalent is advantageous


Preferred Experience_
  • Financial services industry knowledge, preferably within the Banking sector.
  • Minimum of five years' experience in riskbased internal auditing, risk management or risk and control activities in a regulatory discipline, with Quality Assurance experience within Internal Audit (i.e file reviews).


Knowledge and Skills_
  • Extensive experience in riskbased auditing or risk/control activities.
  • Ability to communicate and influence at senior/middle management levels in the organisation.
  • Evidence of influencing and driving change.
  • Ability to think and operate in an enterprisewide capacity, contributing to the main effort of the function over the demands of individual silos
  • Proven experience of managing teams in a complex, matrix environment
  • Adaptable leadership style.
  • Thought leadership and Eminence.
  • Pragmatism
Education

Bachelor's Degrees and Advanced Diplomas:
Business, Commerce and Management Studies (required)

  • Absa Bank Limited reserves the right not to make an appointment to the post as advertised_


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryJob...


  • Johannesburg, Gauteng, South Africa Quality Analytics Full time

    Quality Assurance Controller (Pharmaceutical Experience) Home / Jobs / Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) Quality Assurance Controller (Pharmaceutical Experience) – We are urgently recruiting for a Quality Assurance Controller (must have Pharmaceutical industry experience) to...


  • Johannesburg, Gauteng, South Africa The Independent Institute of Education Full time

    The IIE (Pty)Ltd is the registered provider of higher education which is delivered through the following educational brands: Varsity College, Vega School, Rosebank College and IIEMSA.The Independent Institute of Education's Central Academic Team (CAT) is responsible for the academic leadership and governance of the work done at the brands while each brand is...


  • Johannesburg, Gauteng, South Africa The Independent Institute of Education Full time

    The IIE (Pty)Ltd is the registered provider of higher education which is delivered through the following educational brands: Varsity College, Vega School, Rosebank College and IIEMSA.The Independent Institute of Education's Central Academic Team (CAT) is responsible for the academic leadership and governance of the work done at the brands while each brand is...


  • Johannesburg, Gauteng, South Africa F & G Sourcing Specialist Full time

    F and G Sourcing Specialist is assisting a reputable Security Services client that is seeking a skilled Quality Assurance Manager to join their company that is based in Johannesburg.The QA Manager will be responsible for executing the strategic direction during the development, deployment, maintenance, and monitoring of Quality Assurance; technologies,...

  • Quality Assurance

    2 weeks ago


    Johannesburg, Gauteng, South Africa One Source Direct Full time

    Quality Assurance Agent NeededOur company, One Source Direct, is searching for a Quality Assurance Agent on behalf of Zoom Fibre.Main purpose of the job:We require a quality assurance agent who is a professional and responsible for monitoring, inspecting and proposing measures to correct or improve an organization's final products in order to meet...


  • Johannesburg, Gauteng, South Africa Lakwema Consulting Full time

    Purpose:They will be the technical expert and lead for activities related to strengthening Quality Assurance (QA) and Quality Improvement (QI) support services rendered by Our company.Key Accountabilities (included but not limited to):Set and guide standards which will form the foundation of quality assurance and quality improvement across all our company...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...


  • Johannesburg, Gauteng, South Africa Educor Full time

    Academic Quality Assurance Officer (JB4108): Randburg, Johannesburg, Gauteng - EducationAcademic Quality Assurance Officer (JB4108)RandburgMarket RelatedThe Quality Assurance Officer is entrusted with championing the highest standards of educational excellence, aligning with national quality assurance frameworks. This role is integral to the development,...


  • Johannesburg, Gauteng, South Africa RPO Recruitment Full time

    RPO Recruitment is partnering with a leading FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to join a well-established company that is known for their commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible for establishing and maintaining quality control...


  • Johannesburg, Gauteng, South Africa Rpo Recruitment - Executive Search & Rpo Recruiting Agency. Full time

    RPO Recruitment is partnering with a leading FMCG company to fill the position of Quality Assurance Manager. This is an exciting opportunity to join a well-established company that is known for their commitment to producing high-quality products. As the Quality Assurance Manager, you will be responsible for establishing and maintaining quality control...


  • Johannesburg, Gauteng, South Africa Boardroom Appointments Full time

    Key purpose:Establish a quality strategy and assessment framework to determine whether ICT solutions meet the performance requirements and quality assurance standards during the development, deployment, maintenance, and monitoring phases of a product lifecycle. Implement methodologies, technologies, policies, and processes for conducting objective quality...


  • Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    The Job at a GlanceThe programme / project assurance lead role reports into the IT Risk and Governance Lead role, who in turn reports to the IT SRG Director. This portfolio entails ownership of the Project and Delivery Assurance function, including but not limited to Delivery Assurance management, Project Management Office (PMO) management and...


  • Johannesburg, Gauteng, South Africa Marsh Full time

    Quality Assurance Leader - Risk Management Practice, Africa:What can you expect?To create, implement and lead a quality assurance framework that aligns to Client First Principles, ensures high quality of advice to client, and creates best practice in the business. The Quality Assurance leader will drive and be accountable for remediation of findings and for...


  • Johannesburg, Gauteng, South Africa Absa Bank Limited Full time

    Bring your possibility to life Define your career with us With over 100 years of rich history and strongly positioned as a local bank with regional and international expertise, a career with our family offers the opportunity to be part of this exciting growth journey, to reset our future and shape our destiny as a proudly African group.Job SummaryTo provide...


  • Johannesburg, Gauteng, South Africa Quantanite Full time

    About Quantanite: Quantanite is a global leader in the business process outsourcing (BPO) and customer experience (CX) sectors. With a dedicated team spread across four continents, we are committed to delivering innovative solutions and exceptional service to our clients. We are currently seeking a dedicated Quality Assurance Specialist to join our vibrant...


  • Johannesburg, Gauteng, South Africa eSoft Development and Technologies Full time

    Scope of Services Definition Manage the endtoend lifecycle of change, focusing on the delivery of the business outcomes defined in the programme's business case. Work in partnership with the Business Solutions and Technology Department (BSTD) 1FinSurv Programme Manager to ensure the scope of the programme is delivered in time, within budget and to quality....


  • Johannesburg, Gauteng, South Africa BIC Full time

    For over 75 years, BIC has been creating ingeniously simple and joyful products that are a part of every heart and home.As a member of our team, you'll be a part of reigniting a beloved brand as we continue to reimagine everyday essentials in new, sustainable and responsible ways.Our "roll up your sleeves and get the job done" approach to work creates an...


  • Johannesburg, Gauteng, South Africa University of the Witwatersrand Full time

    Key responsibilities: Accreditation Administratio and Logistics, Quality Assurance and Support, SharePoint Administration and Support, Orientation and Onboarding, Data management linked to Accreditation, QA and Ranking.Minimum academic requirements:An Honours degree (NQF 8) or higher.Job requirements:Four years of relevant work experience, with at least two...


  • Johannesburg, Gauteng, South Africa Six Sense Consulting Full time

    Qualification: National Diploma in Auditing/ BTech Auditing /Bcom Audit/Accounting/Risk/FinanceExperience: Two (2) years experience as an Internal Auditor in a shortterm/ nonlife insurance company OR Two (2) years experience doing Quality Assurance in a shortterm/ nonlife Insurance company.Quality Assurance Reviews and Projects Validate, test the accuracy...