![Hollywoodbets](https://www.energyjobline.com/sites/default/files/styles/squared_logo/public/job-logo/get-logo.php__654052.png?itok=ZyeEjtpy)
Management Information Systems Specialist
2 weeks ago
Being a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories.
From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning.Our talented Team is on a mission to increase our global footprint, ready to take on any challenge because at Hollywoodbets, not even the sky is the limit.
Join our Team and let's reach for the stars.We have an amazing opportunity for a Management Information Systems Specialist to be based in the Umhlanga within the Contact Centre Department.
Do you think you have what it takes to be our newest Purple Star?The successful candidate will be responsible for preparing & publishing reports: The MIS Consultant is responsible for analysing, researching and communicating critical pieces of Contact Centre, WFM and other supporting information across the business units and in support of the CC team.
This information must be in line with best practice principles and metrics.With Hollywoodbets You Will:
Innovate and create as part of a like-minded, authentic Team eager to achieve goals.
Embrace challenges and the thrill of working in a vibrant and fast-paced industry.
Grow with our development plans and culture that allows you to further your career.
You Bring: 2 years of MIS experience within the Contact Centre2 years of Contact Centre Operations ExperienceAdvanced Microsoft Office, Excel, data handling skills.
Working knowledge with Avaya/CMS, Verint, Genesys and Qcontact.A Bonus to have:
Diploma/Degree
What You'll do for the Brand: Timeous and meaningful, accurate reporting as per OLAContinuous improvements of reporting (including automation)Dashboards for all clients (internal and external) to be completed and sent daily.
Report on granular information types; compare datasets to identify anomalies and outliers and raise this with the WFM team, broader support teams and Operations.
To assist the strategic planner and other WFM team members with data requirements.Monitors and advises on metric deviations.
Designs, builds and maintains dashboards.
Research best practice methods and help with implementation of these principles.
Perform basic statistical analysis for projects and reports.
Generate routine and ad hoc reports.
Provide real insight into business questions with pro-active recommendations on decisions and future analytical projects.
Deliver analytical insights to a bigger audience with the intention of driving strategy.
Documents, implements, maintains or recommends operating methods to improve data processing, distribution, data flow, collection and database procedures.
Defines future data migration requirements, gathering, validating and documenting data requirements.
Assumes and performs other duties and responsibilities not specifically outlined herein, but which are logically and properly inherent to the position.
Other Any other ad hoc duties that might be requiredWhat You'll Bring to the Team:Ability to work under pressure and in a fast-paced growing environment.
Ability to manage data security and accessibility.
TeamworkEnsure the quality outcome is achieved.
Strong business acumen.
Excellent presentation, analytical and reporting skills.
Excellent attention to detail.
Be highly accountable and trustworthy.
Strong planning and problem-solving skills.
Excellent time management.
Great at multitasking and being proactive.
So, are you ready to level up, learn, and perform at your best? Apply now
Please note that only applicants who meet the stipulated minimum requirements will be considered.
#J-18808-Ljbffr
-
System Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Engen Full timeLocation:Durban (LOBP):Purpose of the Job:Provide Information systems and services within Manufacturing and operational environment to ensure the business meet strategic and operational objectives.What You'll Be Doing:Business Operations SupportProject Management & DeliveryPeople Development & Relationship Management Participate in knowledgesharing and...
-
Information Technology Intern
2 weeks ago
Durban, KwaZulu-Natal, South Africa Empilweni Management Solutions Full timeIntern Duties and Responsibilities Provide technical assistance to staff and customers on hardware and softwarerelated issues Install, configure, and troubleshoot computer systems, hardware, and software Monitor system performance and troubleshoot any issues Follow established procedures and processes for computer maintenance Provide training and support to...
-
Operations Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa F & G Sourcing Specialist Full timeF and G Sourcing Specialist is assisting a highly innovative Logistics client that is seeking a skilled Operations Specialist to join their company that is based in Durban.Full-time position. Rotational function includes working night and weekend shifts.Requirements to fulfil responsibilities: Matric Post matric qualification (added advantage) Short response...
-
IT Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa F & G Sourcing Specialist Full timeF and G Sourcing Specialist is assisting a reputable client that is seeking a mid to senior level IT Managerto join their company that is based in Durban.Salary: Market RelatedRequirements: Bachelors' Degree in Information Technology Relevant technical certifications encompassing Microsoft, Cisco, VMWare and CompTIA Certification, etc. Valid Code B Driving...
-
Control System Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Unilever Full timeControl System SpecialistPURPOSE OF THE ROLETo design, install, commission and maintain hardware & software for control systems and instrumentation systems. To perform engineering-related projects and design out recurring engineering problems.KEY ACCOUNTABILITIESHardware / Software Design, Installation and Commissioning Designs and implements hardware and...
-
Operations/general Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Specialist Confectionery Full timeA successful specialist confectionery business requires an Operations / General Manager to manage the people, products, processes and output of the entire confectionery production in Durban / KZNThe company's new production operations will be in PineTown, KZN, which is where the production manager will be basedMust have at least 5 years experience ideally in...
-
Talent Acquisition Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa F & G Sourcing Specialist Full timeOur retail client that specialises in the fast-food industry is seeking an experience Talent Acquisition Specialist to join their team in Riverhorse Valley, Durban.Purpose of the job: Provide direction, partner with and enable management through the development and implementation of frameworks, innovation and best practice regarding the resourcing...
-
IT and Systems Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa Immploy Recruitment Full timeIT Infrastructure ManagementSystems AdministrationNetwork ManagementSoftware and Application ManagementIT SupportProject ManagementVendor ManagementSecurity and ComplianceBudget ManagementContinuous ImprovementBachelor's degree in Information Technology, Computer Science, or a related field. MBA or advanced degree preferred.Minimum of 7 years of experience...
-
HRis & Analytics Specialist
2 weeks ago
Durban North, KwaZulu-Natal, South Africa Tych Business Solutions Full timeHRIS & Analytics Specialist responsibilities include gathering data, improving the performance of various HRIS throughout an organization, and making recommendations to improve performance metrics across departments.Main Responsibilities: Develop and implement new processes and systems for efficient HR management. Optimize HRIS processes, integrate new...
-
Information Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa AECOM Full timeCompany DescriptionAt AECOM, we're delivering a better world.We believe infrastructure creates opportunity for everyone. Whether it's improving your commute, keeping the lights on, providing access to clean water or transforming skylines, our work helps people and communities thrive.Our clients trust us to bring together the best people, ideas, technical...
-
Senior Lecturer, Information Technology
2 weeks ago
Durban, KwaZulu-Natal, South Africa Durban University of Technology Full timeSenior LecturerThe Department of Information Technology hosts the Luban Workshop in collaboration with Taijin Vocational Institute (TVI) of China. These are specialist labs for 3D printing and NB IOT, giving students and researchers access to new technology, providing space for innovation and entrepreneurship. This unique environment, as well as many other...
-
Technical Specialist: Systems Services
2 weeks ago
Durban, KwaZulu-Natal, South Africa Derivco Full timeJob Profile Summary: At Derivco, we work alongside our clients who are considered giants in the industry, to create and develop the platform that hosts some of the best online casino games in the industry.We are also Platinum partners with vendors such as Microsoft and we are proud to say we employ over 2,500 of the brightest minds across our offices in the...
-
Software Asset Management Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Games Global Full timeThe Software Asset Management Specialist in the Games Global Software Asset Management team, will manage software licenses from planning to retirement across a wide range of platforms, to reduce the total cost of ownership while maintaining agreed-upon service levels. You will evaluate the software licensing needs for the organization and actively track...
-
Site Manager
2 weeks ago
Durban, KwaZulu-Natal, South Africa UT Information Technologies (Pty) Ltd Full timePLEASE TAKE NOTE THAT THE POSITION IS FOR GREENRO SOLUTIONS HOWEVER ADVERTISED BY UT INFORMATIONS TECHNOLOGIES.PositionSite ManagerStart Date:01 April 2023 till 30 September 2023Reports to:Managing DirectorJob Purpose:The Construction Site Manager coordinates with Project Manager, studying specifications and construction procedures and exercises functional...
-
Information Security Officer
2 weeks ago
Durban, KwaZulu-Natal, South Africa Helen Lucre Resourcing Pty Ltd Full timeLocation: DurbanRemuneration: Market relatedHLR Reference #:HLR7890Environment:Financial institution has an urgent need for an Information Security Officer to take on the responsibility of ensuring that information security and IT related risks are controlled by monitoring information security systems, policy development, IT risk management, implementation...
-
Quality Systems Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Kerry Full timeAbout Kerry: Kerry is the world's leading taste and nutrition company for the food, beverage and pharmaceutical industries. Every day we partner with customers to create healthier, tastier and more sustainable products that are consumed by billions of people across the world. Our vision is to be our customers' most valued partner, creating a world of...
-
Credit Management Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Unilever Full timeJob Title: Credit Management SpecialistReports to: Credit Management LeadFunction / Sub-Function: Customer Operations / Order To CashWork Level: WL1CLocation: La LuciaBackground:iOps is focused on transforming the way we work to create exceptional experiences across Unilever's wider ecosystem encompassing markets, customers and Partners. Through leveraging...
-
Application / System Super-user
2 weeks ago
Durban, KwaZulu-Natal, South Africa Bidvest International Logistics Full timeJob Purpose:The role of an Application / System Super-User is to assume ownership and responsibility of the Warehouse Management System within the immediate and expanded work environment and provide business with sound advice with regards to improvements by the use of the WMS tool (Cargowise).Qualifications & Experience: Matric. Minimum of 2 years work...
-
Communication Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa TLT Appointing Full timeCompany DescriptionAbout Us: TLT Appointing provides recruitment serves via a team of specialist recruitment consultants in the following areas Finance, HR, IT & Telecommunications, Financial Services, Engineering, FMCG & Retail, Consulting & Professional Services, Public Sector, Executive SearchWe are seeking a versatile and results-oriented Communications...
-
Service Specialist
2 weeks ago
Durban, KwaZulu-Natal, South Africa Nedbank Full timeRequisition Number Service Specialist Closing Date 09 February 2023Location Durban Phoenix Career Stream Client Service Leadership Pipeline Manage Self: Technical (MST)Job Purpose To solve client's basic banking service needs relating to bank systems, processes, digital and technical constraintsResponsibilities: Client Engagement:Exceed client expectations...