MS Word Trainer

2 weeks ago


Randburg, Gauteng, South Africa Manpower Group SA (Pty) Ltd Full time
Our client who is a leader in the Legal sector is looking for an experienced MS Word specialist to join their team
The ideal candidate needs to have a strong Office 365 background and advanced skills in MS Word

Responsibilities:

End-User Support
  • Handle user requests via the Helpdesk system, telephone and e-mail
  • Provide timely and professional assistance to end-users
  • Guide end-users through step-by-step solutions or provide clear instructions to help them resolve software issues
Problem Analysis and Solving
  • Ability to quickly assess and resolve issues during a user's phone call.
  • Analyse and gather information about software issues
  • Research and identify solutions to software issues
  • Test and replicate reported issues to verify their existence and determine the best course of action and resolution
  • Understand the importance of company templates and formatting processes
Transfer of knowledge
  • Transfer application knowledge effectively and timeously to end-users and team members
Training
  • On-boarding and training of end-users on iManage, inhouse styles and templates, Word, Excel, PowerPoint and Aderant (Practice Management Software)
General
  • Assist HR with operations staff skills audits
  • Provide guidance on best practices for software maintenance and updates
Communication (end users and team members)
  • Ask relevant questions
  • Communicate clearly and effectively with both technical and non-technical end-users, translating information into understandable terms
  • Keep end-user informed about the status of their reported issue/s and expected resolution times
  • Collaborate with the team to escalate complex issues that require further investigation
  • Good understanding of the business needs and the IT service delivery requirements
  • Follow company and IT procedures and security policies
Experience, Skills and qualifications:
  • Very good understanding of Office 365 products
  • Advanced MS Word skills – including templates, styles and macros
  • Excellent command of written and spoken English
  • Active Directory
  • User training experience (MS Word, iManage)
  • Minimum of 5 years experience on training/assisting with MS Word
  • iManage skills will be an advantage
  • Basic SQL skills will be an advantage
Please note only shortlisted candidates will be contacted

  • Randburg, Gauteng, South Africa ICONAF Full time

    The Lead Generation/ Sales Trainer at IconAF is responsible for, the Quality of Trainingconducted at the branches and for the trainees' performance during live dialling and incubation phase.- Responsibilities & DutiesThe responsibility of the Trainer is not exhaustive and may change from time to time as decided by Management.People Responsibility: Prepare...


  • Randburg, Gauteng, South Africa iSON Xperiences Full time

    OUTBOUND TELESALES: SKILLED TRAINERThe purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in...


  • Randburg, Gauteng, South Africa Trofomo Full time

    Qualifications MS Outlook is essential. Good knowledge of MS Excel, MS Word and MS Powerpoint. Wellgroomed, neat, flexible, reliable and organisedJob Type: InternshipContract length: 18 monthsSalary: R4, R6,000.00 per month

  • Outbound Telesales

    2 weeks ago


    Randburg, Gauteng, South Africa iSON Xperiences Full time

    OUTBOUND TELESALES:SKILLED TRAINERThe purpose of this role is to train new hires and existing hires on the required curriculum as specified by the client. In addition to client specified training the role will be responsible for identifying training gaps and developing training to close these gaps. The Training Specialist manages the activities involved in...


  • Randburg, Gauteng, South Africa Trofomo Full time

    Responsibilities Overseeing and managing the administration of sporting sponsorships Coordination and provision of information to advertising/activation agencies Coordination of staff conferences Maintenance of information on venue database Coordination of Area Manager's travel and weekly scheduleQualifications: Grade 12 and Marketing Diploma / Certificate...

  • Girl Friday

    2 weeks ago


    Randburg, Gauteng, South Africa Sakhona HR Full time

    JOB REQUIREMENTS: Minimum Matric Certificate/Diploma eg:Basic Bookkeeping/Secretarial/Administration. Min 3 years working experience in Client services/Basic bookkeeping/Secretarial/travel agent (advantageous) Well spoken/ Good written and verbal communication skills (English and Afrikaans), Computer literate: MS Word and Excel Good literacy and spelling...


  • Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    Job RoleTo facilitate communication, collaboration, and information sharing between the organization and their clients.Qualification & ExperienceMinimum Matric qualification is mandatory.Relevant tertiary qualification is advantageous.Minimum 2 years' experience with internal cross-functional teams and external stakeholder management preferably in a debt...


  • Randburg, Gauteng, South Africa Trofomo Full time

    Responsibilities Pre and Post launch compliance audits of sites Preparation of compliance audit reports and recommendations to sites and followup of recommendations Internal compliance audits as prescribed by legislation and the company's ICP Internal audit reports and recommendations and followup of recommendations Administrative support to the Compliance...


  • Randburg, Gauteng, South Africa MAROLENG AND ASSOCIATES Full time

    Paralegal/ Legal SecretarySummons, Court Applications and be able to handle pre- litigation correspondences. Good telephone etiquette and legal drafting skills in the debt collection/or recovery will be an added advantage.Requirements: Matric/ Grade 1 Bcom Law, BA Law or Diploma in Legal Studies. 1 Year Working Experience the contactable references. Good...

  • Temp HR Assistant

    2 weeks ago


    Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    JOB PURPOSE:To provide administrative support within the Human Resources department of SSDA.QUALIFICATIONS & EXPERIENCE REQUIRED: Minimum Matric qualification is mandatory. HR qualification is an advantage. Must have experience in endtoend bulk recruitment. Must have good working experience in MS Excel and Word packages. Must have strong administration...

  • Receptionist

    2 weeks ago


    Randburg, Gauteng, South Africa HandPicked Recruitment Full time

    Minimum requirements: Matric Computer Literate Excel and MS Word. Vericlaim would be beneficial, but training will be given Ability to work under pressure Team player Wellgroomed, professional, and friendly type of person Excellent telephone skills Ability to stand in for morning staff when needed (additional payment will be given per hour when standing in...


  • Randburg, Gauteng, South Africa Apac Enterprise Trading CC Full time

    A Plastic Packaging company in Johannesburg is looking for an Internal Sales Representative focusing on generating new business.We need minimum 2 years experience in sales with the following abilities:Fluent in English and Afrikaans Excellent communication and interpersonal skills Negotiation skills with the ability to resolve issues and address complaints...


  • Randburg, Gauteng, South Africa shapiro shaik defries and associates Full time

    JOB ROLE:Responsible for assisting in the smooth running of the Administration department. Responsible for all back-office operations end to end processes, ensuring all required team outcomes are met in line with our prescribed policies and best practice, while providing support on administrative duties.JOB PURPOSEThe team leaders are key members of our...


  • Randburg, Gauteng, South Africa Ampath Trust Full time

    Advert Reference:P6450 Despatch Controller: FleetJob Title:Despatch Controller: FleetJob Grade:Grade 13Closing Date:2023/06/12Position Available From:Area:Olivedale Clinic RandburgActual Place Of Work:Olivedale Clinic RandburgPosition Type:Full-TimeWeekly Hours:45Time Conditions:5 day Work Week (South Africa)Purpose of Position:To monitor the daily progress...

  • Phlebotomy Technician

    2 weeks ago


    Randburg, Gauteng, South Africa Ampath Trust Full time

    Advert Reference:P6416 Phlebotomy Technician / Enrolled NurseJob Title:Phlebotomy Technician / Enrolled NurseJob Grade:Grade 13Closing Date:2023/06/12Position Available From:Area:Olivedale Clinic RandburgActual Place Of Work:Olivedale Clinic RandburgPosition Type:Full-TimeWeekly Hours:45Time Conditions:5 day Work Week (South Africa)Purpose of Position:To...

  • Fleet Sales Executive

    2 weeks ago


    Randburg, Gauteng, South Africa Definitive Placements Full time

    Matric. Minimum 5 years' experience in fleet sales. Experience with profitability and costs. Comprehensive experience in fleet sales. Advanced MS Word, Excel, and PPT skills. Knowledge of CRM and other internal systems. Relevant qualification would be an advantage. Proven track record in sales specifically sales in a service environment. Responsibilities...

  • Sister in Charge

    2 weeks ago


    Randburg, Gauteng, South Africa Ampath Trust Full time

    Advert Reference:P7896 Sister In Charge - Olivedale ClinicJob Title:Sister In Charge - Olivedale ClinicClosing Date:2023/11/22Position Available From:Area:Olivedale Clinic RandburgActual Place Of Work:Olivedale Clinic RandburgPosition Type:Full-TimeWeekly Hours:45Time Conditions:5 day Work Week (South Africa)Purpose of Position:To monitor and ensure that all...


  • Randburg, Gauteng, South Africa Clearleaf HR Consulting (Pty) Ltd Full time

    Company DescriptionAn environmental consulting company based in Randburg is looking to appoint a dynamic Environmental Assessment Practitioner to assist with Assessments and Environmental Impact Assessments.The Environmental Assessment Practitioner should have the discipline to manage their own time and project deadlines, possess high level report writing...


  • Randburg, Gauteng, South Africa Ampath Trust Full time

    Advert Reference:P12277 Client Liaison OfficerJob Title:Client Liaison OfficerClosing Date:2024/04/09Position Available From:Area:Olivedale Clinic RandburgActual Place Of Work:Olivedale Clinic RandburgPosition Type:Full-TimeWeekly Hours:45Time Conditions:5 day Work Week (South Africa)Purpose of Position:To provide fast and professional client services to...

  • Debt Review Agent

    2 weeks ago


    Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time

    DEBT REVIEW AGENTRandburg, JohannesburgSalary: Basic + Uncapped CommissionJOB ROLETo passionately assist customers with financial challenges. Uncovering individual needs, offering tailoered solutions and guiding clients towards financial freedom.QUALIFICATIONS & EXPERIENCEMinimum Matric qualification with Maths Literacy is mandatory.Relevant tertiary...