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Business Support Liaison

4 months ago

Randburg, Gauteng, South Africa Shapiro Shaik Defries & Associates Full time
Job Role

To facilitate communication, collaboration, and information sharing between the organization and their clients.

Qualification & Experience

Minimum Matric qualification is mandatory.

Relevant tertiary qualification is advantageous.

Minimum 2 years' experience with internal cross-functional teams and external stakeholder management preferably in a debt collections environment.

Sound experience in building rapport with clients and handling multiple clients' accounts.

5 years working experience with advanced use of MS Excel formulae and 2 years with MS PowerPoint.

4 years working experience with MS Outlook and 4 years with MS Word.

Minimum 2 years proven experience in investigative ability.

Minimum 5 years experience in SME management.

Fundamental knowledge of query resolution

Competencies & Qualifications

Advanced report writing skills.

Aptitude in decision-making and problem-solving.

Customer Centric.

Excellent investigative, analytical and impact analysis skills.

Excellent presentation skills.

Meticulous and detail orientated.

Strong multitasking and cross-functional skills.

Strong written and verbal communication skills.

Taking accountability and responsibility.

Job Type:
Permanent

Ability to commute/relocate:

  • Randburg, Gauteng: Reliably commute or planning to relocate before starting work (required)