IT Operations Lead

2 weeks ago

Cape Town, Western Cape, South Africa Camino Recruit Full time

Responsibilities

  • Compile and manage the technology strategy in alignment with the business strategy.
  • Manage relationships and SLA with all external suppliers.
  • Manage information technology and computer systems.
  • Plan, organize, control and evaluate IT and electronic data operations.
  • Work with internal stakeholders to use new technologies to streamline business process and operational efficiencies while adhering to company policies and processes.
  • Ensure that all areas of the business are operational.
  • Conduct ongoing research to improve the technological assets of the company.
  • Manage efficiencies of the department as well as the effective delivery of services and solutions.
  • Manage information risk to an acceptable level based on risk appetite of the business in line with set goals and objectives.
  • Aligning business information security requirements to the business and IT goals thereby supporting an effective security posture.
  • Establish resilience and a highly available network infrastructure environment to address regulatory and business requirements.
  • Consolidate business technology platforms and create plans for each platform.
  • Track, analyse and monitor technology performance metrics.
  • Establish technology standards and communicate technical information to the organisation.
  • Maintain asset register.
  • Maintain IT risk & issue register.
  • Create and implement the organization's IT policy and best practice standard operation processes and manuals.
  • Performing routine system audits.
  • Running routine system operations reports and sharing them with management.
  • Manage IT staff by recruiting, training and coaching employees, communicating job expectations and appraising their performance.

Requirements and skills

  • Graduate with specialization in Information Technology/Telecom/Computer Science.
  • At least 3 years of work experience as an IT Lead/ Operations Manager role in an IT department.
  • Proven experience working with external and internal stakeholders (relationship management).
-
Applicants, please note:_

- _If you meet the criteria specified or believe that your qualifications and/or experience qualify you for the role._
- _If the vacancy matches your career ambitions, your desired position level, and salary expectation._

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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