Client Coordinator

2 weeks ago

Cape Town, Western Cape, South Africa Content+Cloud Full time

Are you looking for an exciting opportunity to settle your career in finance and operations? Do you want to work for a fast-growing tech company that values innovation and fosters a dynamic work environment? If so, we have the perfect opportunity for you
We are looking for a motivated and ambitious Client Coordinator to join our Finance Department.

As a Client Coordinator, you will work closely with our finance team to ensure our clients receive exceptional service and support.


So what will your day to day look like? Well something like this

  • Providing administration support to the Finance and Commercial teams
  • Supporting the Commercial team with opportunity pipeline management
  • Input and process data during the presales process as well as update any changes where required.
  • Monitor, manage and issue subscription renewals as required.
  • Ensure quotes are accurate, issued on time and approved by the client in a timely manner.
  • Input data accurately into a service contract and ensure all contractual documentation is collated, approved and distributed accordingly.
  • Provide account administration duties, ensuring client data remains accurate.
  • Progress opportunities through the ERP system and work with all departments within the company to ensure order fulfilment and timely billing for contracts, hardware/software orders and projects.
  • Liaise between internal/external stakeholders for enquiries relating to customer accounts, acting as a main point of contact for clients, dealing with nontechnical coordination queries and proactively build ongoing relationships.
  • Maintain accurate data in the sales CRM and Finance platform.
  • General administration and general data entry as required.

So you have the know how to handle the day to day but do you have the following experience and traits?

Requirements:

  • Experience working in a sales support environment or has worked in back office
  • Finance, Procurement or Sales Admin.
  • Excellent administration skills
  • Experience with working in a complex and busy office environment
  • Excellent attention to detail
  • Able to work alone and with a team.
  • Good academic background supported by good grades at A-Level and or/GCSE's
  • Have a working knowledge of CRM and ERP systems. Experience using NetSuite or Microsoft Business Central, Microsoft CRM are desirable but not essential.
  • A friendly and approachable attitude

If this sounds like YOU we are definitely looking forward to hearing from YOU

Benefits
Click here for the list of benefits.

This is a remote-first hybrid role. See here for details about our C+C hybrid workstyle.

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