Customer Service Representative

2 weeks ago

Cape Town, Western Cape, South Africa Maverick Telecommunication (pty) LTD Full time

WE'RE LOOKING

FOR NEW SALES CONSULTANT

SUBMIT YOUR CV TODAY


Working at Maverick Telecommunications is more than just being employed, what we do and how we manage to get results makes the difference.

Our Customers are the reason we do what we do, and customer service is often at the heart of our business which aims to provide an exceptional service that leaves the customer feeling valued and respected.

At Maverick Telecommunications we got it right which enabled us to stand out from competition, maintain a positive reputation among future customers and encourage existing customers to purchase from our business again.


What's it like to work here?


We've managed to create an environment where you're eager to come to work and are empowered and encouraged to perform at your ultimate best.

You'll soon find that we are committed to creating a pleasant, vibrant working environment where you as an individual are respected & valued.

We recognize people's individual differences and embrace that we are multicultural too.


We are looking for pleasant and competitive Shop Assistants who will thrive in attracting new customers into our Maverick MTN Stores.


Ø Carry out the Sales function in store daily, ensuring that the customer's cellular technology needs are met; create a positive image and lead consumers to use it.

Ø Ensure service experienced meets the customer's needs, company expectations and requirements. Identify these interests, needs and requirements

Ø Support and maintain all company standard operating procedures with regards to operations.

Ø Ensure marketing of products and services contributes to overall profitability of the Company.

Requirements:

Ø Strong listening, communication, and social skills.

Ø Results Driven.

Ø Fluent in English.

Ø Neat and presentable

Customer Service:
Ø Understanding your customers' needs and wants

Ø Treating your customers respectfully

Ø Acting on promises made to your customer

Ø Handling complaints and returns gracefully

Ø Exceeding customer expectations

Ø Going out of your way to help your customer.

Ø Clear Crim record

Ø Min 2 years' experience in a Sales Environment

Ø 3 Contactable references

Salary:
Basic + Competitive Commission

If you meet the above requirements please submit your CV to us.

Salary:
R5, R5,500.00 per month

Application Question(s):

  • The ability to commute to and from work reliably?
  • Strong interpersonal skills with customers (Listening, Communication & Social skills)?
  • Excellent cellular knowledge
  • 3 Contactable references

Experience:

  • Sales: 2 years (required)

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