![MMI Holdings Ltd](https://media.trabajo.org/img/noimg.jpg)
Service Consultant: Health4Me x2
2 weeks ago
Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a defined set of Health capabilities.
Role PurposeDeliver professional service to clients through various servicing channels (inbound calls, emails, walk-in interactions etc.), responding to their needs,concerns and complaints within agreed Service Level Agreements and legislative and compliance requirements.
Requirements Matric 1 - 2 years client service Excellent knowledge Momentum Health System and products would be an advantage Good understanding of the Medical Scheme Administration or Short Term Insurance industry Excellent communication skills in Zulu/ Sesotho/ Sethwana/ Sepedi and/ or Zulu, in addition to English Duties & Responsibilities Identifying risks to the company and escalate accordingly Engaging in effective communication and delivery according Service Level Agreements Maintaining a consistent service delivery to ensure client retention and satisfaction Obtaining and maintaining broad product and industry knowledge in order to effectively and accurately respond to customer queries Ensuring Service Level Agreements are met and exceeded at all times Providing first time resolution on queries of a complex nature Dealing promptly with client requests in a competent, efficient, and professional manner Driving and supporting effective teamwork within the department Engaging in appropriate training interventions to promote own professional development Ensuring to demonstrate the company's values on a daily basis Recording of all queries and interactions with customers onto the workflow systems To ensure the required turnaround time is met To ensure that all correspondence sent out is of the highest quality Competencies A strong understang of the medical aid and short term industry will be advantageous Take ownership of all queries and ensure that they are resolved timeously and effectively Complete documentation as per departmental guidelines in order to meet client needs Utilise IT systems effectively, to ensure accuracy of documentation Adhere to organisational best practice and legislative requirements Adhere policies and procedures and take corrective action where necessary Ensure all risks are mitigated and escalated where necessary Ability to provide quality written feedback to clients on queries raised via email, fax, or post-
Service Consultant Health4me
2 weeks ago
Durban, KwaZulu-Natal, South Africa Health Solutions Full timeIntroduction Momentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using...
-
QA Officer: Health4me X2
2 weeks ago
Durban, KwaZulu-Natal, South Africa Health Solutions Full timeIntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation, and create value through unique insights of how to achieve specific outcomes by using a...
-
Junior Demand Planner x2
2 weeks ago
Durban, KwaZulu-Natal, South Africa RCL FOODS Careers Full timeAt RCL Foods, we believe in growing what matters As a leading food manufacturer, our goal is to nourish people with a portfolio of trusted brands and products. We are committed to innovation, sustainability, and the development of our employees.We are seeking x2 Junior Demand Planners , highly motivated and detail-oriented to join our dynamic Supply Chain...
-
Pyei Academic Services Intern
2 weeks ago
Durban, KwaZulu-Natal, South Africa University of KwaZulu-Natal Full timeThe University of KwaZulu-Natal (UKZN) is committed to Employment Equity with the intention topromote representivity within the Institution. Preference will be given to applicants from thedesignated groups in accordance with our Employment Equity Plan.COLLEGE OF HUMANITIESACADEMIC SERVICESACADEMIC SERVICES INTERNSHOWARD COLLEGE (x2), EDGEWOOD (x2) AND...
-
Customer Service Agents
2 weeks ago
Durban, KwaZulu-Natal, South Africa Pioneer Debt Solutions Full timeAdvertisement for: Customer Services Agent x2 (Back Office)The Customer Service Agent in our Customer Division plays a crucial role in ensuring customer satisfaction and maintaining positive relationships with clients.- Key Responsibilities:_ You will be responsible for addressing customer inquiries, resolving issues, and providing exceptional service to all...
-
Loan Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Sisiwe Business Consultant Full timeMatric and Finance qualification Previous experience in a similar role, preferably in the financial services industry. Strong understanding of loan products, processes, and regulations. Excellent communication and interpersonal skills. Ability to work independently and as part of a team. Proven track record of achieving targets and delivering exceptional...
-
Payroll Administrator x2
2 weeks ago
Durban, KwaZulu-Natal, South Africa Hollywoodbets Full timeBeing a part of the Hollywoodbets Purple Team is an opportunity to become a part of one of South Africa's biggest success stories. From humble beginnings in Durban, Hollywoodbets has grown into a powerhouse brand operating across Africa and the United Kingdom. And that's just the beginning. Our talented Team is on a mission to increase our global footprint,...
-
Customer Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Aloecrest Healthcare Full timeWe are looking for an energetic, well-spoken customer service consultant to join our team and answer questions and requests from our customers. The responsibilities of the customer service consultant include addressing inquiries, resolving issues, and providing information on our products and services.KNOWLEDGE & RESPONSIBILITIES Listening to customer...
-
Professional Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa iOCO Full timeJOBNUMBERiOCO02732 CONTRACT TYPEPermanentThe Role:Attention all Service Consultant gurus We are looking for an innovative and talented Professional Services Consultant who strives to make a difference in a dynamic environment as part of our efficient and enthusiastic team.This position is responsible for the expert technical knowledge of and ability to...
-
Financial Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Stratford academy Full timeClient Experience Consultant DurbanKey responsibilities Calling on members exiting, entering, retiring, and nearing retirement from retirement funds. Providing the initial contact for benefit advice counselling. Providing in and outbound telephony support across all business units Contacting members who responded to the system generated SMS interface within...
-
Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Discovery Ltd. Full timeBusiness Unit:Discovery HealthFunction:Call Center / Contact CenterDate:28 Aug 2023Discovery HealthCH Service ConsultantAbout Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose, and whose own values align with...
-
Customer Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Careerbox Full timeWe require Customer Services Consultants.(USA Campaign)Minimum Requirements: Must have call center experience Experience in Customer care ,Retail and or Sales. 6mnths minimum Matric or Equivalent Fluent command of EnglishWhatsApp to book interview :Salary structure:R5000 incl: incentives and shift allowanceSalary: From R5,000.00 per monthAbility to...
-
Regional Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Dymaxa Recruitment Full timeOur client, a non-profit, medical scheme is seeking a Regional Service Consultant for the KZN area.Responsible for excellent service delivery to members, advisors, providers, and suppliers in accordance to prescribed processes. Coordinating the functions and logistics of the regional office and responsible for all purchases and other logistic arrangement....
-
HR Administrator
2 weeks ago
Durban, KwaZulu-Natal, South Africa The Bizniz Consultant Full timeDurban, Kwa Zulu Natal - Human ResourcesEntry level / Intern HR AdministratorThe Bizniz Consultant is an Administration and HR firm that prides itself in delivering the best HR services using the latest industry methods and systems.Requirements:Grade 12,Relevant HR or Business Administration Diploma/Degree6months to 1 year of previous generalist HR...
-
Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Sanlam Full timeWho are we?Santam is the market leader in the general insurance industry in Southern Africa. We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia. Our success is rooted in our passion for our clients and everything we do is centred on...
-
Pre-authorization Service Consultants
2 weeks ago
Durban, KwaZulu-Natal, South Africa ALLMED HEALTHCARE PROFESSIONALS Full timeMy Client, a giant in the medical aid field needs competent and well experienced Registered and Enrolled Nurses to join their team in Durban, as Pre-Authorization Service Consultants.Duties & Responsibilities Confirming benefits according to set protocols and funding rules Accurately obtaining and capturing information to confirm correct funding Servicing...
-
Client Services Consultant Banking
2 weeks ago
Durban, KwaZulu-Natal, South Africa Nedbank Full timeRequisition Details & Talent Acquisition ContactREQ: Talent Acquisition Consultant: Lerato Sithole- Location: KZN- Cluster: Nedbank Wealth- Closing Date: 22 March 2024Job Family Sales and ServicesCareer Stream SalesLeadership Pipeline Manage Self: OperationalJob Purpose To provide administrative services to clients by attending to transactional, lending and...
-
Internal Service Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Health Solutions Full timeIntroductionMomentum Health Solutions, an entity of Momentum Metropolitan Holdings delivers sustainable, integrated health solutions that meet the needs of clients in the different segments and maximise lifetime client value. We build and maintain a culture of innovation and create value through unique insights of how to achieve specific outcomes by using a...
-
Broker Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Discovery Ltd. Full timeBusiness Unit:Discovery Employee BenefitsFunction:Administration and Office SupportDate:27 Jun 2023Achieve more than- ***YOU BELIEVE Discovery Employee Benefits Broker Service Consultant- About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who...
-
Client Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Nedbank Full timeRequisition- Client Service Consultant: 124347Location Durban Career Stream Call Centre (Service) FAIS Affected FAIS Affected YesJob Purpose To provide professional and efficient call services in order to optimise client experience for Nedbank Short Term and Long Term clients and ensure continued relationships are maintained Short Term insurance products:...