Current jobs related to Service Consultant - Durban, KwaZulu-Natal - Sanlam
-
IT Services Consultant
4 days ago
Durban, KwaZulu-Natal, South Africa Netsurit Full timeJob Title: Client Services ConsultantWe are seeking a highly skilled Client Services Consultant to join our team at Netsurit. As a key member of our team, you will be responsible for providing high-end technical support to our clients, including design and implementation of projects, infrastructure security analysis, and client documentation.Key...
-
Regional Service Consultant
7 days ago
Durban, KwaZulu-Natal, South Africa Premium Consulting Full timeRegional Service Consultant **Job Summary** We are seeking a highly skilled Regional Service Consultant to join our team at Premium Consulting. As a Regional Service Consultant, you will be responsible for delivering exceptional service to our members, advisors, providers, and suppliers. **Key Responsibilities** * Provide excellent service delivery to...
-
Financial Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full timeAbout LCI Financial ServicesLCI Financial Services PTY LTD is a reputable micro-lending company with over 20 years of experience in providing quality financial services to our clients. We are committed to delivering exceptional service and building long-term relationships with our customers.Job Description:As a Financial Services Consultant at LCI, you will...
-
Financial Services Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full timeAbout LCI Financial ServicesLCI Financial Services PTY LTD is a reputable micro-lending company with over 20 years of experience in providing quality financial services to our clients. We are committed to excellence and are seeking a highly skilled and motivated individual to join our team as a Consultant.Job Description:Key Responsibilities:Conduct thorough...
-
Service Consultant: Health4Me Expert
5 days ago
Durban, KwaZulu-Natal, South Africa MMI Holdings Ltd Full timeJob Title: Service Consultant: Health4Me x2Momentum Health Solutions, a leading provider of integrated health solutions, is seeking a highly skilled Service Consultant to join our team. As a Service Consultant, you will be responsible for delivering exceptional service to our clients through various servicing channels, responding to their needs, concerns,...
-
SAMSUNG Field Service Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time### Job Summary We are seeking a highly skilled SAMSUNG Field Service Consultant to join our team at iSON Xperiences. As a key member of our organization, you will play a crucial role in delivering exceptional service to our customers. ### Key Responsibilities * Provide on-site training to administrators within accredited partner organizations to ensure...
-
SAMSUNG Field Service Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa iSON Xperiences Full time### Job Summary We are seeking a highly skilled SAMSUNG Field Service Consultant to join our team at iSON Xperiences. As a key member of our organization, you will play a crucial role in delivering exceptional service to our customers. ### Key Responsibilities * Provide on-site training to administrators within accredited partner organizations to ensure...
-
Client Services Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa Nedbank Full timeJob SummaryWe are seeking a highly skilled Client Services Consultant to join our Nedbank Wealth Cluster team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesProvide professional and efficient call services to optimize...
-
Client Services Consultant
1 week ago
Durban, KwaZulu-Natal, South Africa Nedbank Full timeJob SummaryWe are seeking a highly skilled Client Services Consultant to join our Nedbank Wealth Cluster team. As a key member of our team, you will be responsible for providing exceptional customer service and ensuring that our clients receive the highest level of support.Key ResponsibilitiesProvide professional and efficient call services to optimize...
-
Travel Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Cullinan Holdings Full time{"title": "Travel Consultant Opportunity", "content": "Travel Consultant OpportunityCullinan Holdings, a leading leisure, travel & tourism company, is seeking a dynamic Sales and customer-oriented Travel Consultant to join their teams in Durban.As a Travel Consultant, you will be responsible for providing exceptional service and expert advice to travelers,...
-
Senior IT Consultant
6 days ago
Durban, KwaZulu-Natal, South Africa Netsurit Full timeJob Title: Senior IT ConsultantWe are seeking a highly skilled Senior IT Consultant to join our team at Netsurit. As a key member of our technical services team, you will be responsible for delivering high-quality technical support to our clients.Key Responsibilities:Design and implement projects as per client requirements and project scopeInfrastructure...
-
Implementation Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Communicate Recruitment Full timeAbout the RoleWe are seeking a highly skilled Implementation Consultant to join our team at Communicate Recruitment. As a key member of our ERP consulting services, you will be responsible for providing comprehensive solutions to our clients in the finance and accounting sector.Key ResponsibilitiesCollaborate with clients to understand their business...
-
Insurance Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa CallForce Full timeInsurance Consultant RoleWe are seeking highly skilled professionals to join our team as Insurance Consultants at CallForce. As an Insurance Consultant, you will play a crucial role in providing exceptional service and support to our brokers.Key Responsibilities:Client Support: Provide telephonic and email support to our intermediary partners, authorized...
-
Medical Aid Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Cirrusfin Full timeJob SummaryCirrusfin is seeking a highly skilled and experienced Medical Aid Consultant to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to consultants, employers, and members, while also consulting on advice and factual information to clients via various channels.Key...
-
Medical Aid Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Cirrusfin Full timeJob SummaryCirrusfin is seeking a highly skilled and experienced Medical Aid Consultant to join our team. As a key member of our organization, you will be responsible for providing exceptional customer service to consultants, employers, and members, while also consulting on advice and factual information to clients via various channels.Key...
-
Automotive Service Representative
2 weeks ago
Durban, KwaZulu-Natal, South Africa Bosch Umhlanga Full timeJob SummaryBosch Umhlanga is seeking a highly motivated and customer-focused Automotive Service Representative to join our dynamic team. As a key member of our service team, you will be the primary point of contact for customers, ensuring their satisfaction by providing exceptional service and guidance throughout the vehicle service process.Key...
-
Business Development Consultant
5 days ago
Durban, KwaZulu-Natal, South Africa MMI Holdings Ltd Full timeAbout the RoleMomentum, a leading financial services provider, is seeking a skilled Retail Business Consultant to join our team. As a key member of our sales team, you will be responsible for building and maintaining strong relationships with Independent Financial Advisors (IFAs) to drive business growth and success.Key ResponsibilitiesDevelop and execute...
-
Tour Consultant
2 weeks ago
Durban, KwaZulu-Natal, South Africa Executive Placings Full timeJob Title: Tour Consultant - DurbanJob Summary:Executive Placings is seeking a highly motivated and experienced Tour Consultant to join our team in Durban. As a Tour Consultant, you will be responsible for providing world-class service to our clients by effectively managing and coordinating the selling and booking of holiday packages.Key...
-
Business Consultant
6 days ago
Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full timeLCI Financial Services PTY LTD is seeking a highly skilled and motivated individual to join our team as a Consultant. As a key member of our team, you will be responsible for assessing clients, conducting credit checks, and processing clients onto our system. Your duties will also include office administration tasks, such as maintaining accurate records and...
-
Business Consultant
5 days ago
Durban, KwaZulu-Natal, South Africa LCI FINANCIAL SERVICES PTY LTD Full timeLCI Financial Services is a reputable micro-lending company with over 20 years of experience in providing high-quality service to our clients. We are seeking a diligent, responsible, and enthusiastic individual to join our team as a consultant.Job Responsibilities:Conduct thorough assessments of clients to determine their financial needsPerform credit checks...
Service Consultant
3 months ago
Who are we?
Santam is the market leader in the general insurance industry in Southern Africa.
We are a large, diversified, expanding and transforming company and whilst based in South Africa, we are rapidly moving into a number of emerging markets, both in Africa and Asia.
Our success is rooted in our passion for our clients and everything we do is centred on our delivery of Insurance Good and Proper.
What will you do?
- A position has become available for a Service Consultant who will be based in the Broker Services Durban Region Branch, East Coast Region. The purpose of this position is to provide support to Relationship Managers and would be responsible for delivering quality service to customers, who could be either internal or external to Santam (including brokers, customers, partners and suppliers). The successful incumbent will provide support to address customer, needs, concerns and issues.
What will make you successful in this role? - Prepare basic reports and statistics based on risk analysis
- Communicate with internal stakeholders to provide information, feedback and follow through on queries and/ or instructions
- Address unusual and nonstandard customer issues including underwriting and commercial related queries.
- Task related decision making within set policies and procedures
- Research to assist in addressing nonstandard underwriting issues
- Update Relationship Manager reports including CRM
- Create client profiles for identified risks
- Assist in directing broker queries/escalation
- Provide admin support to the Relationship Managers as required for running of the portfolio
KNOWLEDGE AND SKILLS
KNOWLEDGE AND SKILLS
- Familiar with Excel, Word (basic), Qlikview, Intranet and Internet
- Understanding and knowledge of Santam process
- Understanding of all relevant customer support systems and processes related to all products
- Information seeking
- Drive for results
- Flexibility
- Initiative
- Emotional selfcontrol
- Customer service orientation
- Selfconfidence
- Teamwork and cooperation
Qualifications and Experience
- Need to be Bilingual
- Matric
- FAIS compliance (60 credits Commercial Lines and 30 credits Personal Lines) preferred
- RE 1 (advantage)
- At least 2 years within the shortterm insurance industry essential
- At least 1year Commercial Lines experience
- Proven MS Excel experience essential
Build a successful career with us
- We're all about building strong, lasting relationships with our employees. We know that you have hopes for your future your career, your personal development and of achieving great things. We pride ourselves in helping our employees to realise their worth. Through its five business clusters
- Sanlam Fintech, Sanlam Life and Savings, Sanlam Investment Group, Sanlam Allianz, Santam, as well as MiWay and the Group Office the group provides many opportunities for growth and development.
Turnaround timeOur commitment to transformation**At Santam we are committed to transformation and embracing diversity. This commitment is what drives us to achieve a diverse workplace with employment equity as a key goal to create an inclusive workforce, representative of the demographics of our society. In achieving our employment equity goals we give preference to applicants from the designated groups in alignment with the Divisions Employment Equity targets.
This commitment is what drives us to achieve a diverse, inclusive and equitable workplace as we believe that these are key components to ensuring a thriving and sustainable business in South Africa.
The Group's Employment Equity plan and targets will be considered as part of the selection process.