Club General Manager

2 weeks ago

Cape Town, Western Cape, South Africa Africa Padel Full time
_WESTERN CAPE REGION - Camps Bay_

Why be ordinary when you can be
EXTRA-ORDINARY and work for South Africa's fastest growing padel consortium,
AFRICA PADEL, serving up a feast of a new kind of tennis that is revolutionizing the health and fitness sector both locally and internationally


Africa Padel has brought the world's fastest-growing sport - played in over 90 countries and by more than 18 million people - to the African continent and were on the search for talented individuals that are always willing to exceed expectations while having fun doing so.


The role:

Club General Manager - Camps Bay, Cape Town, Western Cape

Department:
Operations

Line Manager:
National Operations Manager

Purpose of the position:

The Club General Manager is responsible for overseeing all aspects of the day-to-day operations of a sport padel club.

This role involves managing staff, maintaining facilities and equipment, developing, and implementing business strategies, and ensuring excellent customer service to clients.


Responsibilities:

  • Develop and implement business strategies to ensure the growth and success of the club.
  • Hire, train, and manage staff to ensure excellent customer service and highquality court maintenance.
  • Develop and maintain relationships with clients, responding to inquiries and concerns in a professional and timely manner.
  • Monitor financial performance, manage budgets, and ensure accurate recordkeeping and reporting.
  • Collaborate with other staff members to ensure that all activities at the facility run smoothly and efficiently.
  • Stay up to date with industry operators to ensure that the club remains competitive and relevant.
  • Ensure that all operations are carried out in compliance with established procedures, policies and rules and regulations.
  • Plan and execute community engagement initiatives to enhance the club's reputation and foster a sense of belonging.
  • Act as a brand ambassador, promoting the club's values and initiatives within the local padel community.
  • Build and maintain effective relationships with stakeholders, including investors, sponsors, and suppliers.
  • Collaborate with stakeholders to identify opportunities for growth, sponsorship, and partnerships.
  • Ensure timely and transparent communication with stakeholders regarding club operations and performance.
  • Oversee all club operations, including staff management, facility maintenance, scheduling, and event coordination.
  • Monitor key performance indicators and implement strategies to achieve financial and operational targets.
  • Maintain a strong presence within the club, ensuring a welcoming and inclusive environment for all members and guests.
  • Act as the primary point of contact for members, addressing inquiries, concerns, and feedback promptly and professionally.
  • Regularly attend and participate in club events, tournaments, and meetings.
  • Develop and execute sales and marketing strategies to drive membership growth, court bookings, and revenue generation.
  • Provide strong leadership and guidance to the club's staff, fostering a positive and productive work culture.
  • Set clear performance expectations, provide ongoing feedback, and facilitate professional development opportunities for the team.
  • Lead by example, demonstrating professionalism, integrity, and a strong work ethic.
  • Demonstrate excellent organizational and time management skills, effectively prioritizing tasks and managing competing demands.
  • Display strong problemsolving abilities, making sound decisions in a fastpaced environment.
  • Foster a collaborative and cohesive team environment, encouraging teamwork and open communication.
  • Exhibit a genuine passion for padel and a deep understanding of the sport and its nuances.
  • Continuously seek ways to enhance the club's offerings, ensuring an exceptional experience for members and guests.

Skills & competencies required:

  • Qualification in business administration, sports management, or a related field (preferred).
  • Proven experience in a management or leadership role within the sports, recreation, or hospitality industry
  • Computer Literacy
  • Microsoft Word, Excel, Outlook
  • Financial Management (basic)
years management/sales experience

  • Customer service experience
  • Excellent interpersonal and communication skills, with the ability to build rapport with diverse stakeholders.
  • Track record in achieving financial targets and driving business growth

Other competencies:

  • Fitness orientated and presentable to complement the company's products and services
  • Results driven
  • The inherent ability to take initiative when presented with challenges in the workplace or ad hoc tasks
  • Effective selfmanagement
  • Exemplary verbal and written command of the English language
  • Customer centric mind set
  • Team leadership
  • Attention to detail
  • Quality management
  • Health and fitness industry knowledge
**Up for the challenge? Ready to earn while YOU play?

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Wasta Hr Consultancy and Recruitment Full time

    Responsibilities:Operational Leadership:Lead and manage day-to-day operations, ensuring the highest standards of service and member satisfaction.Implement efficient processes to optimize club functionality and member experience.International Expertise:Leverage international experience to enhance the club's global appeal and provide members with diverse and...

  • Food & Beverage Manager -golf Club

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    A prestigious Golf Club seeks a Food and Beverage Operations Manager. Duties include managing the day-to-day operations, developing menus, purchasing supplies, training and supervising of staff, maintaining health and safety standards, and implementing strategies to maximize sales and profi tability, monitor customer feedback, resolve issues, and strive to...

  • Restaurant/ Night Club Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    Restaurant/ Night Club Manager - Needed at well-known and reputable establishment in the CBDTrading days are Wednesday to Saturday from 6pm - 4am., With Tuesday being admin day.Managers average roughly 40hrs a week.R15k - R25k pm depending on skill and fit.Must have clear criminal back groundExperience in bartending and stock control requiredRequired to do...

  • Night Club and Bar Manager for Busy, Young

    2 weeks ago

    Cape Town, Western Cape, South Africa HotelJobs Full time

    This busy and highly successful upmarket Night Club, Cocktail Bar & Casual Eatery in the heart of Cape Town's most vibey street district offers an extensive a la carte menu in the restaurant downstairs focusing on popular steaks and grills, seafood, fish and pasta with private function rooms for small groups and evening meals and a separate cocktail bar &...

  • Pack Leader

    2 weeks ago

    Cape Town, Western Cape, South Africa The Collar Club Full time

    Join Our Pack We're Hiring a Part-Time Pack LeaderAre you a passionate dog lover with a knack for leadership? Look no further The Collar Club is seeking a dedicated and enthusiastic individual to join our pack as a Part-Time Pack Leader, working 3 days per week.As a Pack Leader at The Collar Club, you'll have the incredible opportunity to work closely with...

  • Sales Consultant-Zone Fitness Clubs

    4 weeks ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Zone Fitness Cape Quarter is seeking a dynamic, energetic, goal and sales driven individual with a passion and drive for the fitness industry to full our vacancy of Sales/Membership Consultant. This position reports directly to the Sales Manager.PERFORMANCE STATEMENT:It is the objective and the responsibility of the Sales/Membership Consultant to grow the...

  • Sales Consultant-Zone Fitness Clubs

    3 months ago

    Cape Town, Western Cape, South Africa Jobking Full time

    Zone Fitness Cape Quarter is seeking a dynamic, energetic, goal and sales driven individual with a passion and drive for the fitness industry to full our vacancy of Sales/Membership Consultant. This position reports directly to the Sales Manager.PERFORMANCE STATEMENT:It is the objective and the responsibility of the Sales/Membership Consultant to grow the...

  • Sales Associates

    2 weeks ago

    Cape Town, Western Cape, South Africa Wealth Masters Club Full time

    Are you a dynamic and results-driven sales professional looking for a thrilling opportunity? Look no furtherWealth Masters Club is looking for exceptional Sales Associates to join our elite team in Cape Town, Somerset West, Durban, Johannesburg, and Pretoria.Why Join Wealth Masters Club? Exciting Career Growth: Unlock your potential and grow your career with...

  • GOLF Operations Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa BGA Recruitment Full time

    Position: Golf Operations ManagerDirectly Manages: Porters – Meet & Greet; Caddy Masters & Caddies; Starters & Marshalls; Cart Master; Driving Range AttendantThe Golf Operations Manager works closely with all under his supervision to co-ordinate all the activities of his department while working closely with the Director of Golf.Summary of specific...

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa PULLMAN PULLMAN CAPE TOWN CITY CENTRE Full time

    Company DescriptionWe are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality. We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor's limitless possibilities.Do what you love,...

  • Regional Maintenance Support

    2 weeks ago

    Cape Town, Western Cape, South Africa Just Gym Full time

    OverviewReferenceRMS - CTPSalaryZAR/weekJob Location: South Africa City of Cape Town Cape TownJob TypePermanentPostedWednesday, March 6, 2024Closing date30 Apr :59Planet is looking for a Regional Maintenance Support that will ensure that clubs meet brand, facility and maintenance expectations as set by the company and to assist Planet fitness in reaching its...

  • Member Experience Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa Virgin Active (Pty), Ltd. Full time

    Member Experience Manager - Wembley Square Virgin Active Listing reference: vaclb_001903 Listing status: Online Apply by: 3 June 2024 Position summary Job category: Customer Service Location: Cape Town Contract: Permanent Remuneration: Market Related EE position: Yes Introduction Your Purpose... The Member Experience Manager is responsible for driving...

  • BACK-END DEVELOPER – enhance your AZURE SERVICES experience with leading GLOBAL HEALTH CLUB BRAND – CAPE TOWN, R900K – R960K

    2 weeks ago

    Cape Town, Western Cape, South Africa Acuity Consultants Full time

    Job Description This is an excellent opportunity for a BACK-END DEVELOPER to enhance your AZURE SERVICES experience, by joining a skilled Software Engineering Team within the world's leading Health and Fitness Club groups. Based in CAPE TOWN this BACKEND DEVELOPER role offers a salary of R900K – R960K. THE COMPANY: This is the world's leading health...

  • Facilities Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa BGA Recruitment Full time

    POSITION BASED IN STELLENBOSCHAccountable for ensuring that the general hygiene and safety of all buildings and thesurrounding property is up to a standard that will make guests and staff feel comfortable in theconnectivity as well as ensuring ALL computer equipment and systems function optimally, andthat the POPIA and OHS guidelines are followed and adhered...

  • Tasting Room Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa ASARA WINE ESTATE AND HOTEL Full time

    DUTIES will include (but not be limited to):Manage and take responsibility for the full daily function of The Tasting Room to offer all visitors a memorable and enjoyable experience. Stock andAdmin Management: Balancing the till at the end of each day, daily cash up, stock take (ordering wine, merchandise, beverages, service ware and consumables), POS...

  • Maintenance Technician

    2 weeks ago

    Cape Town, Western Cape, South Africa Just Gym Full time

    OverviewReferenceMT - CavendishSalaryZAR/annumJob Location: South Africa City of Cape Town Cape TownJob TypePermanentPostedTuesday, April 2, 2024Closing date19 Apr :59Key Performance Areas include: Ensure all maintenance stock, tools and equipment are correctly protected at all times Keep stock secure and primary keys controlled Keep and hand in all relevant...

  • Pricing Actuary

    4 weeks ago

    Cape Town, Western Cape, South Africa General Re Corporation Full time

    Shape Your Future with Us General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re.Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance...

  • Pricing Actuary

    2 months ago

    Cape Town, Western Cape, South Africa General Re Corporation Full time

    Shape Your Future with Us General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re.Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance...

  • General Manager

    2 weeks ago

    Cape Town, Western Cape, South Africa O'Brien Recruitment Full time

    A gym based in Hout Bay is looking for a General Manager to join their dynamic teamREQUIREMENTS: Matric Experience working as a general manager Retail knowledge preferable Knowledge of maintenance procedures Excellent punctuality and time management skills Reliable transportVarious shifts: 05h00 - 14h00 or 11h00 - 20h00

  • Actuarial Student Internship

    2 weeks ago

    Cape Town, Western Cape, South Africa General Re Corporation Full time

    Shape Your Future with Us General Re Corporation, a subsidiary of Berkshire Hathaway Inc., is a holding company for global reinsurance and related operations, with more than 2,000 employees worldwide. Its direct reinsurance companies conduct business as Gen Re.Gen Re delivers reinsurance solutions to the Life/Health and Property/Casualty insurance...