Finance Support Intern

2 weeks ago


Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time
This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.

Key Responsibilities:

  • Accurately resolve problems using investigative and analytical skills
  • Identify and replicate problems that require a software change by Development
  • Work as part of the Support team
  • Work with other departments to provide solutions to the customer
  • Proactively taking ownership of a wide variety of calls and problems
  • Ensuring all calls are dealt with efficiently and promptly in accordance with the Service Level Agreement
  • Managing, prioritising and progressing their adopted calls, in particular
  • Using the call logging system correctly and ensuring that calls are updated on a regular basis with actions undertaken
  • Regularly updating customers regarding the status of their calls
  • Effectively handling complaints and call escalation requests form customers
  • Identifying calls that are not support calls and dealing with these following the correct procedures, for example after sales calls, chargeable support calls, modification and system change requests
  • Continually and proactively acquiring and retaining knowledge of KCS products and systems
  • Proactively using the appropriate tools to gain and share knowledge
  • Working with members of the Support Team and other departments to ensure that customers receive a prompt efficient service
  • Alerting Senior Application Support Consultants, Team Leaders and Application Support Manager as necessary regarding any sensitive customer issues
  • Taking the initiative and identifying ways in which the Support Service and/or Support Procedures can be improved and discussing these with the Application Support Manager
  • Undertaking any other projects as required by the Support Manager

Key Requirements:

Essential:

  • Finance Analysts will have a good general knowledge of accounting principles to trial balance level
  • Looking to gain work experience in the relevant field of their qualification
  • Good written and verbal communication skills
  • Tech savvy and computer proficient
  • Attention to detail
  • Customer and service focused
  • Driven, proactive and motivated personality
  • Flexible to changes in tasks and the support environment
  • Good Problemsolving skills

Desirable:

  • Finance Analyst should ideally have an Accounting or Business Studies qualification, for example Degree, BTEC, HND or AAT
  • Understanding of standard business practises and Finance procedures as well as ERP systems
  • Any understanding of software and/or software support environments would be an advantage.
  • Basic grasp of business processes and operations

Person Specification:

  • Be able to investigate unfamiliar problems and generate an effective solutions in a systematic and logical manner
  • Have excellent customer care and strong interpersonal skills
  • Project a professional image
  • Be adaptable and work as an effective member of a team
  • Be organised and manage own workload efficiently
  • Maintain a professional standard of communication at all levels
  • Work conscientiously and use initiative
  • Be calm under pressure and manage stressful situations
  • Adopt a positive, proactive approach to work

Special Conditions:

  • This role may require travel, therefore a valid driver's licence is desirable
  • Support Interns are required to work 3 standard shifts with an hour unpaid lunch break
  • 07:00 16:00
  • 08:00 17:00
  • 09:00 18:00

Company Info
Kerridge Commercial Systems (KCS) is the market leader in developing and delivering fully integrated business management solutions for distributors, suppliers, resellers, wholesalers and merchants

Our mission is simple:

to design, implement and support high performance systems that enable our customers to source effectively, stock efficiently, sell profitably and service competitively.

Kerridge is an award winning and market leading provider of IT solutions to rental companies worldwide.

Equal Opportunities
KCS is proud to be an equal opportunity workplace and is an affirmative action employer.

We are committed to equal employment opportunity regardless of race, colour, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

If you have a disability or special need that requires us to adjust the recruiting process please do advise us when contacted.


  • To all recruitment agencies: KCS does not accept agency resumes. Please do not forward resumes to our careers site or direct to KCS employee. KCS is not responsible for any fees related to unsolicited resumes._


  • Johannesburg, Gauteng, South Africa Network Finance Full time

    These jobs were popular with other job seekers Reference: NFR003172-BM-1My client, one of the most diversified JSE listed organizations, is seeking a Group Senior Finance Manager: Internal Reporting to join their amazing team. Duties & Responsibilities The successful candidate will be responsible for the operational implementation of the group and function...


  • Johannesburg, Gauteng, South Africa Alfa Laval Full time

    Job DescriptionVacancy for Finance & Support InternFinance Team in the South Africa is looking for an exceptional Accounting & Support Services intern to be based in our office in Isando, Kempton Park.About the Company:The position / About the Job:In this job the Unit Manager - Finance & Support Intern would be responsible for:Key Tasks and Responsibilities:...


  • Johannesburg, Gauteng, South Africa KERRIDGE COMMERCIAL SYSTEMS CORP Full time

    This is a great opportunity to gain in-depth knowledge and experience in the complex and exciting Software industry. We are seeking a Finance support analyst to join our growing Global Support team in our Johannesburg Office.Key Responsibilities: Accurately resolve problems using investigative and analytical skills Identify and replicate problems that...

  • Finance Accountant

    2 weeks ago


    Johannesburg, Gauteng, South Africa Network Finance. Full time

    These jobs were popular with other job seekers Reference: NFU011091-ZAN-1Are you a seasoned finance professional looking for an exciting opportunity to showcase your expertise? Our client, a Fintech company with a global footprint, is seeking a highly skilled individual to join their esteemed team.Duties & Responsibilities Key Responsibilities:Develop...


  • Johannesburg, Gauteng, South Africa United Bible Societies Full time

    WORK LOCATION :Home based or UBS Hub, by agreementSALARY : Competitive (local salary and currency apply)BACKGROUNDUnited Bible Societies (UBS) is a global faith-based not-for-profit organisation. Our mission is to make the Bible available and accessible to everyone who wants it and to help people engage with its message in meaningful and relevant ways. The...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Swiss RE Full time

    As a Finance Intern at Swiss Re Corporate Solutions Africa (SRCSA), you will play a crucial role in supporting various financial activities and gaining practical experience in a dynamic industry. This internship is an excellent opportunity for individuals looking to develop their financial skills and kickstart their career in the insurance sector.This is a...

  • Debtors Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    Responsible for the full Debtors and Cashbook function, which included administration, liaising with internal and external clients as well as suppliers & Financial Institutions.Key Result Areas Forwards journals for authorisation Communicates and negotiates with fee payers, lawyers, staff and departments to recover outstanding monies and arrange payment...


  • Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    Assist with the development of a brand strategy to maintain brand visibility and brand equity Ensure brand consistency internally and externally across all mediums Assist with the management of internal and external Corporate Communications and PR Strategy Assist in identifying new market opportunities based on solid market research and profit projections...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Abbott Laboratories Full time

    Finance Intern (1 YEAR FIXED-TERM CONTRACT)About AbbottAbbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at AbbottAt Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your...

  • HR Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa ADvTECH Support Office Full time

    Overall Purpose of the Job:***Capsicum/IIE_HSM is an educational brand of The Independent Institute of Education (Pty) Ltd and a private higher education institution.The Rosebank National Office, is seeking an HR Intern to provide administrative support to the HR Department. The successful incumbent will gain practical experience relevant to the theory...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa EMPIRE RECRUITMENT Full time

    Requirements: Bcom Accounting/ relevant degree 1-2 years' experienceGreat attention to detail with strong insight into the finance / accounting function. Responsibilities:The role of the Finance Intern is responsible for assisting the finance team with:· performing financial analysis and assisting with monthly management reporting;· the preparation of...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Abbott Laboratories Full time

    Finance Intern (1 YEAR FIXED-TERM CONTRACT)About Abbott:Abbott is a global healthcare leader, creating breakthrough science to improve people's health. We're always looking towards the future, anticipating changes in medical science and technology.Working at Abbott:At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Badger Holdings Full time

    INTERNSHIP OPPORTUNITIES AT COMMRISK INSURANCE - FOURWAYSRecently completed your _Finance Diploma or Degree_ and looking for an internship?Commrisk Insurance has exciting opportunities to complete your internship in Finance, working in a dynamic and fast-moving environment where you will get hands on exposure to the workings of a finance office.Criteria for...


  • Johannesburg, Gauteng, South Africa RecruitAGraduate Full time

    Job Information:Job Opening IDZR_1577_JOBHours of workFull-timeLocation TypeIn OfficeIndustryFinancial ServicesSalaryR R20 000Remuneration TermPer MonthProvinceGautengCitySandton, JohannesburgCountrySouth AfricaResponsibilities: Conduct thorough research on the South African commercial property market, analysing industry trends, identifying key players, and...

  • Intern: Finance

    2 weeks ago


    Johannesburg, Gauteng, South Africa Services SETA Full time

    DUTIES Verifying supporting documents of invoices Process invoices on time and payments Create purchase orders Effectively assist with the supply chain processes Compile weekly reports on invoice processing Assist to compile financial statements and reports Analyse reconciliations and finances Manage assets and liabilities Maintain clear and up to date...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Heineken Full time

    We Go Places How about you?Immediate Superior: Ntombi MofokengJob Grade: 03Location: SpringsFunction: FinanceSub Function: Finance Business ControlType of Contract: Fixed TermReference Number: 102612Closing Date: 23/02/2024Key Learning Areas would include, but are not limited to:Analyse monthly regional cost and budget variances. Prepare and analyse regular...

  • Finance Intern

    2 weeks ago


    Johannesburg, Gauteng, South Africa Swiss RE Full time

    About the role:Are you looking for dynamic role, with diverse responsibilities? Are you passionate and eager to learn and to make a mark in one of the best re/insurance companies in the world? Do you have a creative and problem-solving mindset?If yes, this opportunity at Swiss Re plays to your strengths.Assist the local finance team with VAT/TAX...


  • Johannesburg, Gauteng, South Africa Finance, Procurement, Legal, Privacy Full time

    Job no: 521709Brand: Finance, Procurement, Legal, PrivacyWork type: Full timeLocation: Johannesburg WestCategories: Finance & StrategyRole Overview:Primary duties and responsibilities (KRAs)Reporting Process/ review all routine month end journal entries and perform all of the required month process in order to close off month end and report on company...


  • Johannesburg, Gauteng, South Africa Go Source Full time

    Company Overview:We are a dynamic company that keeps expanding in our field of Corporate Finance Advisory Services and People Solutions. We pride ourselves in providing our clients with leading-edge solutions and excellent customer service. As a Corporate Finance Intern, you will have the opportunity to excel alongside a team of seasoned professionals and...


  • Johannesburg, Gauteng, South Africa Watson-Marlow Fluid Technology Solutions Full time

    Location: Laserpark, Johannesburg, Gauteng 2170 ZAFSalary: Competitive DOE + BenefitsBenefits: Enhanced Carer/Parental Leave, Additional Holiday, EAP and moreWe are seeking an experienced and dynamic Internal Sales Support person to join our team. As an integral part of the Sales Office, you will be responsible for processing day-to-day sales transactions,...