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Debtors and Creditors Clerk
3 months ago
A high degree of accuracy and attention to detail.
Ability to maintain confidentiality and exercise extreme discretion.
Ability to work independently and manage multiple accounts
Prior experience in debt collection or customer service preferred
Ability to work under pressure and handle difficult conversations with debtors
Analytical and problem-solving skills.
Decision-making skills.
Effective verbal and listening communication skills.
Effective written communications skills.
Ability to communicate effectively.
Computer skills, including the ability to operate computerized accounting, spreadsheet and word-processing
programs.
Time management skills.
Accounting qualification would be advantageous.
Upload of debtors and creditors on the relevant programs.
Control trade debtors.
Correctly reconcile and allocate payments.
Investigate and clear all queries arising on the processing of debtors and creditors.
Manage customer accounts and keep track of outstanding debts
Negotiate payment plans with customers who are behind on their payments
Provide exceptional customer service to debtors while adhering to organizational policies and procedures.
Follow up and report on outstanding accounts.
File and maintain documentation on all communications, transactions and payment arrangements associated with
trade debtors.
Provide support to the financial manager.
Other ad-hoc duties.
Pay:
R7 500,00 - R9 000,00 per month
Experience:
- Debtors and Creditors: 2 years (required)