Area Manager

2 weeks ago


Johannesburg, Gauteng, South Africa CME Recruitment Full time

Our client in high-end retail is searching for an Area Manager to team up with them.



Duties:



  • Retail Operations
    Develop and execute a retail strategy to unite store teams behind a clear purpose and ensure a consistent customer experience
    Ensure consistent execution of retail activities according to Standard Operating Procedures
    Drive sales within stores to meet targets
    • Optimize facilities, equipment, tools, systems, security, and environment for peak performance
    • Provide technical and functional training to store teams
    • Foster effective communication between stores and head office
    • Conduct regular and accurate stocktakes
    • Coordinate new store openings and refits

  • People Management
    • Cultivate an inclusive, organized, and fun store team culture
    • Ensure adequate staffing and contingency plans
    • Clarify roles and set goals with store teams
    • Establish a talent and succession plan for Store Managers
    • Manage daily operations such as rosters, time sheets, and payroll
    • Address performance and IR issues with Human Capital Management
    • Provide in-store training to enhance frontline capabilities

  • Sales & Reporting
    • Collaborate with the DTC Manager to analyze store performance and develop strategies
    • Manage financial performance metrics
    • Establish and monitor store KPIs and sales targets
    • Drive revenue, quantity, and margin targets
    • Create action plans for underperforming stores
    • Report on store performance

  • Marketing
    • Coordinate with marketing and Visual Merchandisers for promotions and store requirements
    • Manage key customer relationships
    • Ensure adherence to Visual Merchandising standards
    • Maintain store standards in cleanliness, safety, and visual impact
    • Collaborate on regional event initiatives with HO Marketing
    • Evaluate and report event findings to Marketing team

  • Company Values
    • Delightfully Democratic
    • People-Purposed Design
    • Inherent Simplicity
    • Imaginative Innovation
    • Unapologetic Optimism

  • Requirements:
  • Relevant tertiary qualification
  • years' experience in a similar role
  • People management experience
  • Valid drivers license and own vehicle essential
  • Excel Proficiency
  • POS system Proficiency
  • Understanding of lifestyle brands and market opportunities in retail, wholesale, and ecommerce
  • Business acumen with trade mentality
  • Budgeting and reporting skills with retail KPI knowledge
  • Excellent written and verbal communication skills
  • Highly organized and deadline driven
  • Ability to collaborate and facilitate teamwork
  • Strong customer service focus and flexibility
  • Travel flexibility within South Africa
  • Confident and adaptable

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