Area Manager

1 week ago

Johannesburg, Gauteng, South Africa Staff Unlimited Recruitment Full time

As an Area Manager, you will be responsible for the strategic and operational management of multiple optometry practices within a designated region.

Your primary goal is to ensure the efficient and effective delivery of optometric services, exceptional patient care, and the attainment of business objectives.


Key Responsibilities:

  • Operational Management:
  • Oversee daytoday operations of multiple optometry practices.
  • Ensure compliance with industry regulations, standards, and company policies.
  • Implement and optimize operational processes to enhance efficiency and patient satisfaction.
  • Financial Management:
  • Develop and manage budgets for each practice.
  • Monitor financial performance, identify areas for improvement, and implement corrective actions.
  • Drive revenue growth through strategic initiatives.
  • Staff Management:
  • Recruit, train, and supervise optometrists and support staff.
  • Foster a positive work environment and provide leadership to the team.
  • Conduct performance reviews and address staffing needs.
  • Quality Assurance:
  • Implement and uphold quality standards in optometric care.
  • Ensure adherence to best practices and continuous improvement in service delivery.
  • Address customer feedback and implement improvements as needed.
  • Marketing and Business Development:
  • Develop and execute marketing strategies to attract and retain patients.
  • Identify business development opportunities and partnerships.
  • Analyze market trends and adjust strategies accordingly.
  • Inventory and Supply Chain Management:
  • Manage inventory levels and supply chain logistics for optical products.
  • Optimize ordering processes to maintain adequate stock levels.
  • Monitor product quality and vendor relationships.
  • Technology Integration:
  • Stay abreast of technological advancements in optometry.
  • Implement and integrate relevant technologies for enhanced patient care and operational efficiency.

Qualifications & Experience:

  • Com Degree or Diploma (retail/finance management or related).
  • Minimum 5 years operational management experience within a multisite environment.
  • Extensive people management and leadership experience of junior management employees.
  • Financial management experience (budgets, profit and loss statements financial rations, etc.)
  • Willingness to travel.

Key Competencies:

  • Technical Skills
  • Proficient in retail, financial, risk, human resource and change management and having business acumen.


 Communication
  • Strong verbal and written communication skills. Ability to articulate issues and work collaboratively with crossfunctional teams.


 Analytical Skills
  • Keen attention to detail and the ability to analyze complex software systems to identify potential areas of weakness.
  • Problem Solving and Decisionmaking skills
  • Strong problemsolving and decisionmaking skills to identify key improvement areas and to assist with providing the best solutions.


 Adaptability
  • Ability to adapt to changing project requirements and priorities.


 Team Player
  • Collaborative mindset with the ability to work effectively within a team environment.
  • Commercial and entrepreneurial awareness

Essential Competencies:

  • Deciding and initiating action
  • Leasing and supervising
  • Delivering results and meeting customer expectations
  • Adhering to principles and values
  • Presenting and communicating information
  • Analyzing
  • Planning and organizing
  • Coping with pressures and setbacks

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