Butler

2 weeks ago


Cape Town, Western Cape, South Africa MORE Family Collection Full time

The Butlers main tasks include preparing and clearing all service venues, all necessary mise-en-place for service as well as serving food and beverages to his/her allocated guests in a professional, efficient, and courteous manner.

KEY FOCUS AREAS

  • Follow procedures for service, sales, expenses, and profit goals as directed and outlined in the beverage department.
  • Perform consistent service according to the service standards and be fully prepared for each guest service, including mis-en-place, confidence in Food/menu descriptions and wine pairing recommendations.
  • Be aware of all menu changes and dietary requirements of the guests.
  • Upsell and recommend beverages to guests.
  • Obey the liquor regulations.
  • Perform beverage preparation or service tasks including presentation and sales of beverages.
  • Support optimal communication between the Kitchen and the Service team, attending daily service meetings.
  • Follow the stock control procedures, making sure that every beverage consumed is correctly accounted for.
  • Assist with minibar, kids entertainment and luggage duties if required.

REQUIREMENTS QUALIFICATIONS AND SKILLS

  • Grade 12 (advantageous)
  • Knowledge of the highest level of F&B customer service in a luxury environment.
  • Knowledge of wine, cocktails and other beverages served.
  • Knowledge of food, cooking methods, and all menus.
  • Basic knowledge and understanding of stock rotation and control.
  • Knowledge of hygiene and all cleaning products used.
  • Knowledge the operation of equipment and appliances.
  • Knowledge of all departments/operations of your property.

INTERVIEW PERIOD June 2024

EFFECTIVE DATE A.S.AP.


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