Documentation Centre Administrator-1

2 weeks ago


Johannesburg, Gauteng, South Africa FirstRand Full time
Job Description

To provide a centralised fit for processing function of all legal documents for client support functions

(opening, closing and maintenance) requests across product and channel support functions

  • Receive and analyse documentation request from client or internal stakeholder
  • Identify client need, including documentation and fit for processing requirements, and prepare and
- send documentation to client for completion

  • Vet documentation for correctness and validity, and execute the request, keeping the client updated
- until resolution

  • Identify and suggest opportunities for process efficiencies
  • Engage in document management practices by indexing validated documentation and ensuring that
- most updated documentation is recorded, and outdated documentation are archived

  • Interpret legal and bank documentation for different types of entities for request resolution
  • Verify that all documentation is correct and validate documentation received against what exists on
- record

  • Ensure documentation signoff is in accordance with client requirements
  • Take accountability for accuracy and errorfree deliverables, and ensure that encrypted client data (e
- mails) is sent to clients

  • Establish relationships with relevant individuals and departments to deliver on work expectations
  • Adhere to relevant service level agreements to build trust in the relationship
Job Details

Application Closing Date

10/05/24

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