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Online Travel Consultant
2 weeks ago
Our client in the Travel & Tourism Sector is looking for highly customer-centric and industry-knowledgeable level 1 and level 2 Customer Services Consultants to service local and international clients.
Requirements & Responsibilities
Experience in booking online travel and general geographic knowledge (required).
Tourism knowledge - hotel, flights, transfers (amendments: changes, cancelation, additional services
GDS knowledge is a plus - Amadeus as a priority - Quote, Price and Amend a ticket
Multi-channel work capability and ability to learn new hospitality systems.
Must be good at multitasking - working with variant channels: zendesk, slack, hospitality systems.
Issue all tickets that automation does not for the corporate department, on sites
Ability to commute/relocate:
- Century City,
Western Cape:
Reliably commute or planning to relocate before starting work (required)
Application Question(s):
- Do you have GDS knowledge
- Amadeus as a priority and Sabre as basic (for at least 2 yr experience) create booking, ticketing, reissue, Q updates?
Experience:
Online Travel Customer Services: 2 years (required)
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