Regional Supervisor

2 weeks ago

Durban, KwaZulu-Natal, South Africa Affirmative Portfolios Full time

Insurance ~ Office Management

Durban
***:
Regional Supervisor - Tracing: (Finance: Unclaimed Benefits and Re-Issues)

Durban

Ref:
AO/TRUC/DURBAN/2023/06-1CAG

Salary:
R basic salary) plus 37% in lieu of benefits (Level 7)

12 months contract

Purpose:

To assist in the tracing of beneficiaries to enable the processing of unclaimed and unpaid benefits for GPAA.

The incumbent of this position will be responsible for a wide variety of financial administrative tasks which includes the following, but not limited to:

Key performance areas:

-
Pro-active stakeholder management:

  • Coordinate the communication with departments of COGTA, DPSA, and Social Development on tracing matters in respective provinces;
  • Manage the unclaimed benefits lists and tracing done by the employer departments in respective province;
  • Manage the unclaimed benefits list and tracing done by DPSA, COGTA and Social Development agents (community development workers);
  • Manage the tracing relationships with municipalities in respective provinces;
  • Establish tracing networks with all external parties including public entities.***
    Assist in tracing of unclaimed and unpaid benefit cases:
  • Request and download Unclaimed Benefits accounts to Excel and reconcile;
  • Ensure that Unclaimed Benefit cases are allocated and traced;
  • Identify complex cases and engage the Forensic Unit and the supervisor for solution;
  • Prepare cases for second level tracing, according to specified procedure and requirements;
  • Monitor work done by external service providers on tracing of Unclaimed Benefits;
  • Ensure correct beneficiaries are paid;
  • Engage Forensic department when syndicates are involved in defrauding unclaimed benefits;
  • Minimize the cost of tracing Unclaimed Benefits.
-
Render effective administration of the funds:

  • Provide accurate information for the compilation of budget;
  • Monitor of expenditure of the tracing budget;
  • Compile monthly reports and present to management;
  • Process and authorize journals;
  • Implementation of work plans;
  • Reduce unclaimed benefits to acceptable levels as per the annual performance plan.
-
Ensure compilation and review of cases:

  • Perform reconciliation of unclaimed benefits accounts and review the correctness of the account;

:

  • Review of traced cases and provide corrections where necessary;

:

  • Compilation of reports of traced cases;

:

  • Ensure that the expected target is achieved.***
    Supervision of the staff:
  • Allocate work according to skills and competencies of subordinates;
  • Manage staff performance; develop, train and coach;
  • Maintain discipline; and
  • Ensure that subordinates are informed about changes in work environment or management decisions.***
    Skills, Knowledge and Competencies:
  • Knowledge of the Treasury Regulations on Pensions Administration
  • Knowledge of Public Finance Management Act (PFMA)
  • Knowledge of applicable legislation within Unclaimed Benefits and Tracing Section
  • Knowledge of Government Employees Pension Rules and Legislation
  • Knowledge of compliance with standard accounting and relevant procedures
  • Selfmanagement skills
  • Problem solving skills
  • Analytical thinking
  • Time management
  • Delegation skills
  • Customer service orientation
  • Communication skills (written) with the ability to communicate at all levels
  • Ability to work accurately and independently
  • Ability to work in a team
  • Ethical conduct
  • Deadline driven
  • Initiative

Experience and Educational requirements:

  • A recognized threeyear tertiary qualification/B Degree/National Diploma in Finance/Accounting (at least 360 credits) with two years appropriate experience within the Finance/ Accounting environment of which at least one year includes exposure in Unclaimed Benefits and Re-Issues (Tracing) or Debt Collection

:

  • Supervisory experience of at least 6 months will be an advantage

:

  • Computer literacy that would include a good working knowledge of Microsoft Office products, which include Word and Excel.
**Closing date: 6 June 2023

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