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Hotel Guests Support Assistant
2 weeks ago
- Welcome all guests with a friendly smile and engage with them immediately
- Prepare for the arrivals a day prior and to be on top of all bookings
- You will be on the front of house at all times and work hand in hand with Front Office staff
- To assist guest with information about the hotel and surrounds
- To engage with departing guests and ensure that every guest who leaves the hotel has had the best guest service
Qualifications and Experience:
- Matric
- Energetic and spontaneous
- Vibrant and friendly disposition
- Excellent command of the English language with solid verbal and written communication skills
- Other languages advantageous
- Excellent guest relation skills
- Highly presentable
- Team player
- Must be able to work flexible hours including shifts, weekends and public holidays
- Excellent written, telephonic and organisational skills
- Must be computer literate
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