Food and Beverage Manager

2 weeks ago


Rustenburg, North-West, South Africa Recreation Africa Leisure Industries Full time

VACANT POSITION - Food and Beverage Manager

Kedar Heritage Lodge, Conference Centre & Spa (Rustenburg) requires the services of a Food and Beverage Manager.


The incumbent needs to have at least 5 years' experience in a similar role and able to coordinate full Food and Beverage function.


The responsibilities will include:

  • Develops and manages all financial, employee engagement and guest satisfaction plans and actions for Food and Beverage departments
  • Maintains a positive cost management index for kitchen and restaurant operations
  • Utilizes budgets to understand financial objectives
  • Supervises and manages employees. Manages all daytoday operations
  • Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial / business decision making; demonstrates honesty/integrity; leads by example
  • Creates and nurtures a property environment that emphasizes motivation, empowerment, teamwork, continuous improvement and a passion for providing service
  • Respond quickly and proactively to employee's concerns
  • Provides a learning atmosphere with a focus on continuous improvement
  • Provides proactive coaching and counselling to team members
  • Encourages and builds mutual trust, respect, and cooperation among team members
  • Monitors and maintains the productivity level of employees
  • Develops specific goals and plans to prioritize, organize, and accomplish work
  • Provides the leadership, vision and direction to bring together and prioritize the departmental goals in a way that will be efficient and effective
  • Ensuring Exceptional Customer Service
  • Understand the brand's service culture
  • Takes ownership of a guest complaint until it is resolved, or it has been addressed by the appropriate manager or employee
  • Verifies all banquet functions are up to standard and exceed guest's expectations
  • Conducts performance reviews in a timely manner
  • Knowledge and understanding of financial knowledge, controls, inventory, costs, expenses, and all cash handling procedures and policies

Minimum Requirements:

  • Must have matric
  • Hotel Management diploma or equivalent
  • 45 Years Food and Beverage Management experience within a 4/5 star hotel, or
  • Hotel and Restaurant Management, Hospitality, Business Administration, culinary, or related professional area
  • Previous Restaurant Manager experience
  • Handson Problem-Solving approach and the ability to remain calm under pressure
  • Customer service driven with outstanding communication and active listening skills
  • Ability to work as part of a team, as well as independently
  • Huge emphasis on staff training and development
  • Effective communication with members of staff as well as Guests of the Hotel
  • Honest and trustworthy beyond approach
  • Great attention to detail
  • Presentable / Professional appearance and well spoken
  • Team player who leads by example
  • Interpersonal skills
  • Leadership skills
  • Driver's License
  • First Aid 1,2/3 would be an added advantage
  • Must have inventory management experience and cost analysis experience
  • Must have Menu and culinary knowledge and abilities
  • Excellent numeracy skills
  • High energy levels coupled with a positive attitude
  • Computer skills
  • Familiar with hospitality industry standards
  • Knowledge of best practices for safety and sanitation

Job Types:
Full-time, Permanent

Application Deadline: 2024/04/30

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