HR Recruitment Officer

2 weeks ago


Durban, KwaZulu-Natal, South Africa Fidelity Services Group Full time

Recruitment Officer - KZN
(Admin, Contact Centre, Monitoring centre, Operations Management and Exit Interviews)

Reports to:
Human Resources Business Partner

MAIN PURPOSE OF JOB:

To manage and coordinate the recruitment process for the stipulated departments as well as administer exit interviews.

QUALIFICATION & EXPERIENCE:

  • Matric or equivalent
  • HR Qualification (Degree/Diploma)
  • Minimum35 years recruitment and selection experience
  • Valid Driver's License

JOB REQUIREMENTS & OTHER ATTRIBUTES:

  • Computer literate (MS Office, outlook and internet)
  • Sound knowledge of labour legislation

INTERNAL CLIENTS:

  • All Staff
  • Management

EXTERNAL CLIENTS:

  • Clients
  • Technikons / Colleges
  • Referees

DUTIES:

  • Check that Employment Requisition is correctly completed and assist managers in completing if necessary
  • Compile a detailed job description based on the completed staff requisition
  • Complete internal and/or external advert from detailed job description
  • Place ads in appropriate media and on notice boards
  • Do telephonic interviews if applicable
  • Conduct competencybased interviews & compile a shortlist
  • Complete weekly recruitment report
  • Reemployments:
  • Acquire previous employment details including disciplinary and attendance records
  • Obtain a written reference and motivation from previous manager
  • Continue with the relevant recruitment process including all checks
  • Upon receipt of all details / documents send file for approval of Line Manager, HR Manager
  • Exit Interviews:
  • Conduct exit interviews pertaining to resignations for the relevant departments
  • Ensure that exit interviews are conducted within 48 hours of receiving the resignation documents
  • Administration:
  • Advise on HR policies and procedures
  • Adhoc duties as and when required
  • Competencies (Technical & Behavioural)
  • Approachability
  • Comfort around higher managers
  • Customer focus
  • Ethics and values
  • Hiring and staffing
  • Interpersonal savvy
  • Listening
  • Organising
  • Planning
  • Process Management
  • Sizing people up
  • Time management
  • Drive for results

PERFORMANCE STANDARDS:

  • Ensure that the recruitment process is complete within 60 days of receiving a completed/signed requisition
  • Ensure that the job description is completed in line with the requirements as set out by the Line Manager / HOD
  • Ensure that the internal/external advert run simultaneously for 1 week
  • Ensure that contract and Annexure B corresponds with the approved Employee Requisition and documents are sent through to payroll timeously
  • Ensure that the recruitment report is updated showing all vacancies in the relevant departments
**_

**_Fidelity Services Group (Pty) Ltd supports global fair practice and business ethics on continuous development of our human capital as the key resource to our success in the markets in which we participate._
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