Guest Services Coordinator

2 weeks ago


Pretoria City of Tshwane Metropolitan Municipality Gauteng South Africa FreeRecruit Full time

Guest Services Coordinator (JB4333)

Pretoria, Gauteng

R9 500 per month + accommodation

Permanent

Our client provides top-notch accommodation for guests from near and far. Your main task is to ensure guests have a top-quality experience from arrival to departure.

The perfect candidate has previous experience in a small Guest House, handling all admin tasks, breakfast service, and guest transportation.

This role requires living on-site.

Minimum Requirements:

  • Skilled in English, both written and spoken, with exceptional communication abilities.
  • Professional attitude focused on hospitality and customer care.
  • Excellent listening skills and the ability to empathize and respond to guest needs.
  • Calm, patient, and able to manage challenging situations with poise.
  • Capable of working well within a team.
  • Valid driver's license.
  • Comfortable with flexible hospitality hours.

Duties:

  • Oversee guest check-ins and check-outs, ensuring a seamless and warm process.
  • Handle additional guest needs like airport shuttles, transportation arrangements, and access codes.
  • Prepare and serve light breakfasts, coffees, and beverages.
  • Maintain high levels of customer service throughout all interactions.
  • Manage guest communications including emails and messages.

Kindly refrain from submitting scanned CVs at this stage, as no supporting documents are needed currently.

IMPORTANT: Our expertise lies in specific niche areas. Unfortunately, we cannot assist with fields outside this scope.

Kontak Recruitment Disclaimer:

  • All backgrounds are welcome, no bias in our selection process.
  • Job requirements align with the advertisement, duties may vary per client needs.
  • Candidates are assessed fairly, only shortlisted individuals will be contacted due to the high volume of applications.
  • Candidate data is handled as per our Privacy Policy. By applying, you consent to data processing. We prioritize applicant confidentiality.
  • Client-selected candidates undergo verification. Falsified information may lead to disqualification or termination per the client's decision.
  • Advert is not a binding offer, written offers are based on pre-employment terms.
  • There is no direct association with Kontak Recruitment, we solely facilitate the employment process.
  • Upon applying, kindly confirm receipt of your application for this specific advert. If no confirmation is received, please contact Kontak Recruitment for verification.


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