Professional Msr

2 weeks ago

Johannesburg, Gauteng, South Africa AstraZeneca Full time
Do you have expertise in, and passion for science working in the Paediatric field? If so, AstraZeneca might be the one for you_

ABOUT ASTRAZENECA


AstraZeneca is a global, innovation-driven Biopharmaceutical business that focuses on the discovery, development and commercialization of prescription medicines for some of the world's most serious disease.

But we're more than one of the world's leading pharmaceutical companies.

At AstraZeneca we're dedicated to being a Great Place to Work. Where you are empowered to push the boundaries of science and unleash your entrepreneurial spirit. There's no better place to make a difference to medicine, patients and society. An inclusive culture that champions diversity and collaboration. Always committed to lifelong learning, growth and development.

ABOUT OUR PAEDIATRIC TEAM


We are a small but dynamic team, united by our shared purpose and passionate about improving access and health outcomes for the little patients that we serve.

Where no two days are the same in our team, but this is what makes it exciting. We thrive on seeking innovative solutions to address key challenges. Our culture is one of trust, collaboration and support. If you want to work in a team that is committed, dedicated and tireless in living our core values in everything that we do, then this is the team for you

What you'll do?


Guided by a key account, omnichannel approach, you will interact with and build networks with multiple stakeholders in the specialty Paediatric arena, including Paediatric specialists, nurses, pharmacists, case managers, funders, Yes2Nurture patient support programme and your internal AZ colleagues.

You play an important role in identifying barriers to access in the patient journey and working cross-functionally to develop and implement innovative solutions to address these gaps.

Driving disease awareness, education and importance of adherence to treatment is a key function of this role.

You will also serve as an intermediate between your HCPs customers and the Yes2Nurture patient support programme, to enable an enhanced, high-quality patient experience by proactively identifying and addressing issues as they may arise.

Best practice sharing and learning with your colleagues is critical to celebrate your successes and strengthen your approach.

Typical accountabilities will include:

Role model some capabilities Core competencies

  • Self-Motivation, Development & Awareness.
  • Shows clear understanding of his / her own strength and areas for development.
  • Sets goals for own personal development.
  • Proactively seeks and implements feedback and advice from others.
  • Makes observable efforts to bring a positive energy to the team and colleagues.
  • Demonstrates an open mind and embraces change.

Individual& Interpersonal Effectiveness

  • Recognizes and modifies own communication approach when working with colleagues and customers.
  • Demonstrates versatility when working with a variety of contacts within the customer organization.
  • Works crossfunctionally, sharing information that will help address the needs of individual accounts and decision makers.
  • Is innovative in the generation of new ideas and solutions to problems.
  • Can influence complex decisionmaking processes.

Selling Skills

  • Develop a deep understanding of the customer/account.
  • Derives insights from understanding how both the wider and local healthcare environment influences decision making.
  • Demonstrates an understanding of the patient journey, disease progression and impact upon the patient of different treatment choices.
  • Understands and gathers insights regarding the customer's role in the decisionmaking unit, their personal style, preferences and situation.
  • Can articulate how the call fits within a series of calls to achieve a commercial objective, and captures this in a precall plan. Establishes the Unmet Need
  • Opens the call with impact, articulating the insight for single brand or portfolio in alignment with customer agenda and brand strategy, linking back appropriately to previous calls.
  • Establishes and aligns with the customer on an unmet need relating to specific patients or groups of patients.
  • Creates positive tension by appropriately challenging customers' current views based on high levels of insight. Listens & Drill Down on All Feedback
  • Demonstrates active listening skills, to enable greater understanding of the customers values and viewpoints.
  • Uses a range of questioning techniques to elicit information relating to the unmet need and treatment options and to maintain positive tension.
  • Seeks and confirms partial agreements. Personalizes the Message and Handles Objections
  • Delivers a compelling personalized message to highlight how the clinical benefits of the AZ brand or portfolio will address the unmet need.
  • Leverages a high level of brand and disease area knowledge relevant to brand or portfolio.
  • Acknowledges, clarifies and ha

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