2024 Malta Welfare Manager

2 weeks ago

Cape Town, Western Cape, South Africa Embassy Summer Full time

Join our winning team of global superstars in summer 2024 Embassy Summer, under its parent company EC English, offers award winning summer vacation programmes for young people across multiple locations in the UK, USA, Canada, Malta, UAE & South Africa.

Students learn either English or French whilst immersing themselves in the local culture and surroundings. Our programmes are a combination of language classes, exciting excursions and fun-filled sporting, creative and social activities.

From its humble beginnings in Hastings over four decades ago, Embassy Summer has today evolved in to a globally recognised and trusted brand.

Our vision is to help our students succeed in a global community. We love bringing our young learners from around the world together through a common language and building global connections.
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Position Summary:

The Welfare Manager leads the Welfare and Safeguarding within centre to create a safe and healthy environment for students, Group Leaders and staff and is to the go to person for Welfare, Safeguarding and administration issues and concerns in centre.


Key Responsibilities:
Promoting and safeguarding the welfare of all students, group leaders and staff in centre
Leading, informing and inspiring a team of colleaguesdedicated to students' development and welfare
Maximising students and group leaders' satisfaction by ensuring their experience meets or exceeds their expectations
Ensuring the correct implementation and subsequent follow ups of the Welfare and Health & Safety systems under guidance from the Centre Manager and Head Office

Specific duties include:
To ensure compliance with the company's Safeguarding, Health and Safety policies and those of the centre
To be known and approachable to all students, Group Leaders and staff for matters of Welfare, Health and Safety
To check original staff documentation
To train, induct and inspire the centre team in Welfare and Safeguarding
To take appropriate action under guidance from the Centre Manager, Head Office and/or professional bodies where issues of health, safety or welfare arise
To ensure there are systems in place which enable all students to receive appropriate advice and guidance and have a channel reporting concerns during their stay
To oversee the care and supervise of individual students (those not part of group) including the Guardian system: induction, training, implementation, monitoring, meetings, paperwork, student knowledge of their programmes and daily routines
To ensure that there is suitable supervision of students (in consultation with other managers) during activities, excursions, residences, and free time
To ensure all students' dietary, medical, religious, and cultural needs are met
To conduct staff and Group Leader meetings on Welfare, Health and Safety and Safeguarding
To assist with student arrival and departures at centre as needed and requested by
the Centre Manager
To work with the Activity Manager to ensure Risk Assessments are comprehensive and control measures are being implemented by frontline staff on activities
To support other managers and carry out other operational/campusduties as assigned or requested by the Centre Manager
To assist and accompany individual students to hospitals or clinics when needed.

To supervise individual students who are unwell, monitoring their progress in centre and providing regular updates to parents and agents.


Organisational Compliance:

The job holder will be expected to operate in accordance with the company's Code of Conduct, and any local policies and operating procedures relating to academic, welfare and safeguarding matters.

Employees are required to cooperate fully with all arrangements in place related to Health and Safety which include implementation and compliance with control measures resultant from risk assessments and engagement with, and completion of, any relevant Health and Safety training.


Education Required:
Educated to Degree level or equivalent/or working towards
Safeguarding Level 1 and 2 (Desirable – if not in possession, Embassy Summer will provide the necessary courses upon successful selection)

Experience Required:
Experience in junior education/learning
A high degree of IT competency - Outlook & MS Office (specifically Excel)

Experience Desired:
Management experience in a summer school environment
Managing multiple departments and teams

Personal Attributes:
Ability to lead and inspire a team
Excellent communication and interpersonal skills
Excellent organisational and planning skills
Ability to deal and resolve complex problems and issues
Ability to work under pressure, multi-task, prioritise tasks and meet tight deadlines
Demonstrates the ability to form and maintain appropriate relationships and personal boundaries with children and young people
Demonstrates emotional resilience in working with challenging behaviours
Demonstrates a positive attitude to the use of authority and maintaining discipline
Demonstrates an exceptional level of attention to detail
Fluent in written and spoken English
Knowledge of any other languages is considered advantageous

Eligibility and Safe Recruitment:
Applicants MUST be eligible to work in the EU.

Embassy Summer is committed to promoting and safeguarding the welfare of children and young people and expects all staff to share this commitment:

AllgapsinCVs must be explained satisfactorily
Proof of identity and (where applicable) qualifications will be required
Clear Criminal Record Check and references will be required prior signature of the contract
Working Week: 6 days* outof 7 (1 day off per week)
All management roles are residential

  • Maximum weekly hours will be detailed in the Offer Letter

Remuneration:

Our competitive Management weekly pay, inclusive of accommodation, will be based on the size of the centre and experience.

We will discuss this with you at the time of your interview.
Accommodation is provided from the night before your first working day until the night of your last working day.
Embassy Summerdoes not cover costs for flight tickets and airport transfer to/from the accommodation.

Equality and Diversity:
Equality and diversity are at the heart of everything we do.

Our learning opportunities are open to everyone, regardless of their background and circumstances, and we apply the same standards to the staff we employ.

Please confirm that you are eligible to work in the EU
  • Please provide details and upload any relevant documentation as to your eligibility such as your EU passport or ID card (only .pdf or .JPEG).
  • Where did you hear about Embassy Summer?

DATES AVAILABLE FOR WORK
Our programmes run from mid -June - end of August.
What is the earliest date you can start?* What is the latest date you can work until?
(Please only select dates between June-August)* DECLARATION

I declare that the information given on this form is complete and accurate.

I understand that to knowingly give false information, or to omit any relevant information could result in the withdrawal of any offer of employment.

Or if selected, this could result in my dismissal or possible referral to the police, at any time in the future.


I declare that I am NOT barred or disqualified from working with children, or subject to any sanctions or conditions on my employment as imposed by any regulatory body.

Data collected on this form will be processed for the purpose of selection of the successful candidate. All information will remain confidential and will only be viewed by those involved in the selection process. By submitting this form, consent is given for the information here to be used for the above purpose.

If you agree with the above, Please sign below.* BEFORE SUBMITTING YOUR APPLICATION:
Please ensure you attach all relevant documents in support of your application

PLEASE NOTE:
If you were requested to input missing information after hitting the 'submit application' button, you may need to re-attach your documents

Thank you

If you took note of the above, Please sign below
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