Senior SAP Pm Support Specialist

1 week ago


Johannesburg, Gauteng, South Africa Glencore Full time

Job highlights

  • Glencore Copper Africa
  • Johannesburg, Gauteng, South Africa
  • Global IS, Copper Africa

Job ID

  • GCA_M005
    Closing date
  • 01/12/2023
    Last Updated
  • 24/11/2023***As a Senior SAP PM Support Specialist, you will help the team maintain the SAP PM Module and comply with related Asset Management Framework requirement.
  • In addition, responsible to support the SAP PM module, adherence to Governance Processes and SLA monitoring, as well as Stake Holder management

GENERAL ACCOUNTABILITY:

  • Provide input to establish Project efforts.
  • Project feedback on progress, issues, and risks.
  • Design, implement and maintain the SAP PM Module using best practices.
  • Provide Level 3 support in the SAP S/4 PM space to global PM BPO, site SME's and End Users
  • Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
  • Determine business requirements (e.g., Functional and Technical, information needs, business processes) through informationgathering sessions.
  • Analyse information gathered, document business requirements and map to SAP PM business processes.
  • Coordinate functional testing: knowledge of, and ability to use, testing methodologies, processes, and tools, including unit, integration, regression, and dry run testing.
  • Coordinate execution of project tasks in the SAP PM space.
  • Involve in an ongoing SAP global rollout.
  • Collaborate closely with global PM BPO and End Users on SAP system queries and problem solving.
  • Be informed of recent developments in the field of SAP PM and determine relevance to the current solution, review and adopt if necessary.
  • Provide Level 3 support to global PM BPO, site SME's and End Users as required.
  • Perform system changes and configuration.
  • Ensure all SAP PM documentation are kept up to date.
  • Provide Training to global PM BPO and SMEs on relevant upskilling requirements.
  • Collate, asses, execute, implement, and report on SAP PM Incidents (Tickets) details.
  • Manage SAP PM Transports between different SAP instances.
  • Analyse and implement Business Process improvements as required.
  • SAP PM process monitoring related to Business Processes.
  • Collaborate and engage with global PM BPO (Business Process Owners)
  • Execute, implement, and support SAP systems upgrades.
  • Provide support to Master Data Governance (MDG).
  • Provide support to Prometheus.
  • Execute and implementation of Prometheus upgrades.
  • Weekly PM sessions with global PM BPO and site SMEs.
  • Provide support to system interfaces.

KEY RELATIONSHIPS:

  • SAP Global Support team.
  • Copper Commercial Service functions (Transactional services, Vendor management, Compliance, Legal Services).
  • Global BPO's and SME's.
  • Copper IT management.

QUALIFICATION & SKILL REQUIREMENTS:

  • Matric
  • National Senior Certificate.
  • BSc / B.Com Degree or Diploma equivalent.
  • SAP PM Certification.
  • S/4 Hana Experience.
  • Post graduate qualifications TBA in line with NQF levels.

WORK EXPERERIENCE:

  • 8 years of PM experience plus at least 3 full cycle implementations and 1 S/4 HANA full cycle implementation.
  • Understanding and working experience on Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
  • Understanding the function of timezones, currencies, and the impact of it on the different SAP PM Objects.
  • Fiori Experience Mandatory
  • Confidence and ability to make recommendations for selection of appropriate SAP PM Business Processes.
  • Strong functional/technical knowledge across the Asset Management value chain.
  • Project Management skills.
  • Strong oral and written communication skills and the ability to work effectively with multiple stakeholders across the organization at all levels.
  • Ability to function across a global environment with different timezones and countries.
  • Strong problem solving and decisionmaking skills.
  • Ability to absorb and work under pressure.

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