Senior SAP Pm Support Specialist
1 week ago
Job highlights
- Glencore Copper Africa
- Johannesburg, Gauteng, South Africa
- Global IS, Copper Africa
Job ID
- GCA_M005
Closing date - 01/12/2023
Last Updated - 24/11/2023***As a Senior SAP PM Support Specialist, you will help the team maintain the SAP PM Module and comply with related Asset Management Framework requirement.
- In addition, responsible to support the SAP PM module, adherence to Governance Processes and SLA monitoring, as well as Stake Holder management
GENERAL ACCOUNTABILITY:
- Provide input to establish Project efforts.
- Project feedback on progress, issues, and risks.
- Design, implement and maintain the SAP PM Module using best practices.
- Provide Level 3 support in the SAP S/4 PM space to global PM BPO, site SME's and End Users
- Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
- Determine business requirements (e.g., Functional and Technical, information needs, business processes) through informationgathering sessions.
- Analyse information gathered, document business requirements and map to SAP PM business processes.
- Coordinate functional testing: knowledge of, and ability to use, testing methodologies, processes, and tools, including unit, integration, regression, and dry run testing.
- Coordinate execution of project tasks in the SAP PM space.
- Involve in an ongoing SAP global rollout.
- Collaborate closely with global PM BPO and End Users on SAP system queries and problem solving.
- Be informed of recent developments in the field of SAP PM and determine relevance to the current solution, review and adopt if necessary.
- Provide Level 3 support to global PM BPO, site SME's and End Users as required.
- Perform system changes and configuration.
- Ensure all SAP PM documentation are kept up to date.
- Provide Training to global PM BPO and SMEs on relevant upskilling requirements.
- Collate, asses, execute, implement, and report on SAP PM Incidents (Tickets) details.
- Manage SAP PM Transports between different SAP instances.
- Analyse and implement Business Process improvements as required.
- SAP PM process monitoring related to Business Processes.
- Collaborate and engage with global PM BPO (Business Process Owners)
- Execute, implement, and support SAP systems upgrades.
- Provide support to Master Data Governance (MDG).
- Provide support to Prometheus.
- Execute and implementation of Prometheus upgrades.
- Weekly PM sessions with global PM BPO and site SMEs.
- Provide support to system interfaces.
KEY RELATIONSHIPS:
- SAP Global Support team.
- Copper Commercial Service functions (Transactional services, Vendor management, Compliance, Legal Services).
- Global BPO's and SME's.
- Copper IT management.
QUALIFICATION & SKILL REQUIREMENTS:
- Matric
- National Senior Certificate.
- BSc / B.Com Degree or Diploma equivalent.
- SAP PM Certification.
- S/4 Hana Experience.
- Post graduate qualifications TBA in line with NQF levels.
WORK EXPERERIENCE:
- 8 years of PM experience plus at least 3 full cycle implementations and 1 S/4 HANA full cycle implementation.
- Understanding and working experience on Corrective Maintenance, Preventive Maintenance, Refurbishment and Master Data.
- Understanding the function of timezones, currencies, and the impact of it on the different SAP PM Objects.
- Fiori Experience Mandatory
- Confidence and ability to make recommendations for selection of appropriate SAP PM Business Processes.
- Strong functional/technical knowledge across the Asset Management value chain.
- Project Management skills.
- Strong oral and written communication skills and the ability to work effectively with multiple stakeholders across the organization at all levels.
- Ability to function across a global environment with different timezones and countries.
- Strong problem solving and decisionmaking skills.
- Ability to absorb and work under pressure.
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