Senior SAP Fico Support Specialist

2 weeks ago


Johannesburg, Gauteng, South Africa Globe 24-7 Full time

The Company
Our client operates on a large-scale copper and cobalt deposits, both open pit and underground, with high-grade mineral reserves. Metals production is conducted using up-to-date metallurgical processing. They are one of the world's largest diversified natural resource companies, producing and marketing over 90 commodities worldwide. The company's operations include copper, zinc, nickel, cobalt, and precious metals mining.

The Role


As a Senior SAP FICO Support Specialist you will be responsible to provide second and third level support processes in S/4 HANA to the SAP support centre and to the Regional Financial Controller of Africa, Australia, South America and Canada.

In addition, responsible for delivering high quality support to provide solutions to all FICO SAP activities based on its experience in SAP FICO configuration and data analysis.


The Responsibilities

  • Project and Support Tracking and Reporting on deviations
  • Project and Support Risk and Issues Management
  • Logistics and planning coordination
  • Design, implement and maintain SAP FICO modules using best practices.
  • Provide second and third level support in SAP FICO area to Site Super User and End Users financial processes and integration to/from Finance in SAP and Master Data.
  • Identify gaps and issues and assist with solutions
  • Determine complex business requirements (e.g., Functional and Technical, information needs, business processes) through informationgathering sessions.
  • Analyse information gathered, document business requirements and map to SAP business processes.


Configure FICO solutions
  • Financial Accounting, AP, AR, Fixed Assets, Cost and Profit Centre accounting
  • Functionality testing: knowledge of, and ability to use, testing methodologies, processes and tools, including unit, integration, system, regression and dry run testing.
  • Coordinate execution of project and support tasks in functional area.
  • Involved in ongoing SAP global roll out
  • Lead and provide Level 3 support to site super users and end users as required.
  • SAP System monitoring related to Business Processes
  • Provide and implement SAP FICO bug fix solutions
  • Execute and implement systems upgrades.
  • Provide support to Master Data Governance (MDG)

The Requirements

  • Matric
  • National Senior Certificate
  • Preferred Accounting or IT Degree or Diploma equivalent
  • SAP Certified
  • S/4 Hana Experience
  • 15 years of SAP experience plus at least 8 full cycle implementations
  • Demonstrated written and oral English language proficiency. Other languages are an advantage, such as French and Spanish
  • Strong experience in both support and implementation environments
  • Strong client relationship skills with a demonstrated ability to communicate effectively, both verbally and written
  • Strong functional/ technical knowledge across the Financial Stream
  • Expert level to guide, develop and influence practice in SAP and S/4 HANA implementations and developments. Requires detailed knowledge of principles and concepts in own area and limited knowledge of related functions.
  • Excellent understanding of accounting, controlling and finance processes
  • Knowledge of IFRS accounting standards
  • Confidence and ability to make recommendations for selection of appropriate SAP business processes
  • Mining business implementation of SAP
  • Crosscultural Communication skills

The Rewards
The position offers a competitive remuneration package.

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