Affinity Claims Administrator

2 weeks ago


Kloof, South Africa Hewitt Colenbrander Recruitment Full time

Technical Competencies and responsibilities

  • Experience working in an inbound Call Centre environment.
  • Insurance Claims experience.
  • Proficient in telephone etiquette.
  • High computer literacy in MS Word and Excel.
  • Investigate claims by contacting relevant clients to obtain outstanding information and/or documentation.
  • Receive and respond to incoming internal and external calls professionally and efficiently.
  • Upload documentation onto the system.
  • Follow up on pending claims (excess, outstanding information, etc.)

Behavioural Competencies:

  • Communication Skills.
  • Great Team Player.
  • Time management skills.
  • Problemsolving skills.
  • Peopleoriented with tact and patience.
  • Ability to work under pressure.


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