Managed Services IT Graduate

2 weeks ago

Johannesburg, Gauteng, South Africa Mimecast Full time
Managed Services Graduate


As a Mimecast Managed Services Engineer Graduate, you will be working with our customers in a post-sales environment, delivering an excellent level of managed services to customers, focused on key areas of the Mimecast product suite.

You will work with customers of varying sizes and you can expect to be working with customers from across the globe.


You'll be responsible for:

  • Autonomously analyse events and identify security threats and scams using Mimecast and 3rd party tools.
  • Maintain and present to customers, regularly scheduled reports.
  • Building up and maintaining valuable and longlasting customer relationships.
  • Handle projects and meetings as appropriate.
  • Act as a primary contact for the customer, with support questions for products in the scope of Mimecast managed services.
  • Monitor Customers DMARC/AT environment and provide details back to the customer.
  • Escalation and tracking of issues raised within Mimecast and tracking of feature requests raised with Mimecast Product Development.
  • Engage with cross functional teams to meet customer needs.
  • Assist customers with the successful implementation and adoption of Mimecast products including but not restricted to DMARC Analyser and Awareness Training.
  • Provide exceptional support to Mimecast customers, partners, resellers, and internal staff.
  • Cover our customers globally between the hours of 8:30 am 10:30 pm as part of a regular shift pattern.

You'll need:

  • Qualification in Information Technology (Degree or Diploma)
  • Cybersecurity experience is a plus but not a requirement
Why Mimecast?

We're fast thinking. We go big to reach our cyberattack-disrupting goals.

And we do what we need to protect the world of business from getting important (and potentially compromising) data stolen.

We never leave anyone behind. We deliver quickly - and outstandingly. We're big on honesty because it makes us better. We're empowered by our mission.

And if cybercriminals have a good day, we work twice as hard to make the rest of their days a nightmare.

That's The Mimecast Way.

And the Mimecast way is also a hybrid-working way.

We empower our people to balance their time between home and the office in a way that works best for them, their team, and our stakeholders.

Become a Mimecaster and put corporate data under your protection. Fill our teams with respect. And bring cybercrime-obstructing energy to your work. Be passionate. Be powerful. Be alive with purpose.

DEI Statement

Cybersecurity is a community effort.

That's why we're committed to building an inclusive, diverse community that celebrates and welcomes everyone - unless they're a cybercriminal, of course.


We're proud to be an Equal Opportunity and Affirmative Action Employer, and we'd encourage you to join us whatever your background.

We particularly welcome applicants from traditionally underrepresented groups.

  • IT Managed Services Graduate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Mimecast Full time

    Managed Services GraduateWe're your dream technical teamAs a Mimecast Managed Services Engineer Graduate, you will be working with our customers in a post-sales environment, delivering an excellent level of managed services to customers, focused on key areas of the Mimecast product suite.You will work with customers of varying sizes and you will be working...

  • IT Graduate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Macdonald & Company Full time

    Location:JohannesburgSalary:207,000Job Type:PermanentReference:69662Job Summary: Are you an IT Graduate looking to start you career within the Property industry?With Head Offices in Johannesburg, our client is a well-known and respected real estate company. Operating for over 20 years, they have built large retail, residential, commercial portfolios which...

  • Industrial Engineering Graduate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Graduate Placements Full time

    Responsibilities: Devise and execute innovative strategies for addressing various challenges Develop streamlined procedures that can be easily and proficiently executed by beginners Oversee and guide a project from conceptualisation to the establishment of a fully operational new business division Gain a comprehensive understanding of the business...

  • Graduate Sales Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Dell (PTY) LTD Full time

    Graduate Sales Account Manager - South Africa When you join as a Graduate Sales Account Manager not only will you be embarking on a rewarding career at the heart of technology. You will also be gaining an exceptional all-round experience that will contribute to shaping the future of our business. The program is aimed at building the organization's future...

  • Customer Services Representative

    2 weeks ago

    Johannesburg, Gauteng, South Africa Richfield Graduate Institute of Technology Full time

    Plays a fundamental role in supporting our vision of being a student-centric business, providing world-class service to thousands of students nationally.- The role includes but is not limited to:_ Ensure students' progress to the next stage of their studies by proactively calling and driving reregistrations Validate all new sales and ensure students meet...

  • Graduate Programme Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Nedbank Full time

    Requisition Details & Talent Acquisition Consultant REQ Michelle Thabethe Job Family Human Resources Career Stream Talent Management Leadership Pipeline Manage Self: ProfessionalJob Purpose To use innovative, differentiated and data driven recruitment strategies, aligned to the Nedbank Young Talent strategy and business needs to attract, assess and secure...

  • Graduate Recruitment Officer

    2 weeks ago

    Johannesburg, Gauteng, South Africa KPMG-SouthAfrica Full time

    Job title/position: Graduate Recruitment officerNumber of positions: 1Function and Business Unit: Graduate RecruitmentDescription of the role and purpose of the job: The purpose of this role is to assist in the coordination and management of the delivery of world class graduate services to ensure that KPMG recruits a diverse pool of graduate talent to meet...

  • Graduate Project Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Turner & Townsend Full time

    Company DescriptionAt Turner & Townsend, we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. With more than 6,000 professionals in 112 offices across 45 offices, we help our major global clients deliver ambitious...

  • Writers / Publishing Assistant

    2 weeks ago

    Johannesburg, Gauteng, South Africa Graduate Placements Full time

    A self-published author in the fantasy and LitRPG genre requires a digital-savvy graduate (BA in English, Creative Writing, Journalism) eager to gain real-world experience and ready to launch their own writing career in the self-published space. This is a full-time position and a one-year contract. The writer's assistant will work remotely from home, with a...

  • Graduate: Geomatics

    2 weeks ago

    Johannesburg, Gauteng, South Africa De Beers Group of Companies Full time

    Company Description Finding and developing our future leaders is something we're passionate about.Join us as a Graduate: Mine Surveyor if you are ready to take the first step towards a successful career in the mining industry.Anglo AmericanOur ambition is to be the most valued mining company in the eyes of our shareholders, driven by the purpose to...

  • Graduate Trainee

    2 weeks ago

    Johannesburg, Gauteng, South Africa Measured Ability Group Holdings Full time

    South Africa - Gauteng, Johannesburg - North (Sandton / Midrand / Diepsloot)**(Market related, Negotiable)Measured Ability Outsourcing Group, a leading national Temporary Employment Service (TES), and South African Labour Powerhouse, is looking for a next generation, presentable, confident, graduate to be trained in the fast paced recruitment agency...

  • Business Development Associate

    2 weeks ago

    Johannesburg, Gauteng, South Africa Graduate Placements Full time

    International tech company requires top calibre graduate to grow within their business development and deal-making team. You will research target clients globally, generate leads, engage with decision-makers and manage outbound sales and business development campaigns.As part of a growing team, your efforts will fundamentally affect the success of the...

  • Graduate Project Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Turner & Townsend Full time

    Company Description At Turner & Townsend, we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. With more than 6,000 professionals in 112 offices across 45 offices, we help our major global clients deliver...

  • Graduate Sales Account Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Dell Full time

    When you join as a Graduate Sales Account Manager not only will you be embarking on a rewarding career at the heart of technology. You will also be gaining an exceptional all-round experience that will contribute to shaping the future of our business. The program is aimed at building the organization's future sales leaders with many opportunities to network...

  • Graduate Project Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Turner & Townsend Group Full time

    At Turner & Townsend, we are passionate about making the difference. That means delivering better outcomes for our clients, helping our people to realize their potential, and doing our part to create a prosperous society. With more than 6,000 professionals in 112 offices across 45 offices, we help our major global clients deliver ambitious and highly...

  • Graduate Project Manager

    2 weeks ago

    Johannesburg, Gauteng, South Africa Turner & Townsend Full time

    Job DescriptionGraduate Project Manager will be offering support in overseeing multiple projects of varying values and diverse natures.The primary role of the Graduate Project Manager will be to learn the role of and assist the Project Manager in ensuring that the allocated project is run efficiently and profitably.The most critical conditions being that all...

  • Graduate Trainee

    2 weeks ago

    Johannesburg, Gauteng, South Africa McCain Foods (S Africa) Full time

    Position Title:Graduate Trainee - FinancePosition Type: Temporary - Full-TimePosition Location: RosebankGrade: Grade 03Requisition ID: 20716McCain Foods (SA) is offering a structured 12 month (fixed term) Graduate Trainee Programme to Graduates in the following fields:DepartmentLocationQualificationIntakeFinanceRosebank(Gauteng)Bachelor's Degree in...

  • HR Graduate

    2 weeks ago

    Johannesburg, Gauteng, South Africa PepsiCo Full time

    ResponsibilitiesAre you ready to bring your unique perspective to help shape PepsiCo's future?We are hiring a human Resources (HR) graduate to be upskilled as a generalist within PepsiCo. Make the first steps of your careerm count. The Graduate Programming is a learning journey that will focus on building functional competence in HR whilst providing access...

  • Graduate Trainee

    2 weeks ago

    Johannesburg, Gauteng, South Africa BASF Holdings South Africa (Pty.) Ltd. Full time

    We understand that talent is the future. For this reason, in Market Area Africa BASF provides meaningful & hands-on learning opportunities to deserving Graduates from across the continent through a variety of Young Talent Development Programmes. The BASF Africa Graduate Programme is a 24 months programme designed to create future talent needs for the...

  • Graduate Intern

    2 weeks ago

    Johannesburg, Gauteng, South Africa WTW Full time

    The Role As a Graduate intern you will be part of a collaborative team, working alongside some of the industry's top Client Servicing Brokers and Risk Management Consultants. This will enable you to gain workplace experience and training within the Insurance Broking and Risk Management industry. We support interns to develop a broad range of technical...