New Business Sales Executive

2 weeks ago

Durban, KwaZulu-Natal, South Africa SHARON NUROCK RECRUITMENT CC Full time

Basic Purpose:

  • Increase turnover (Topline Revenue) and grow market share through new business acquisition, i.e. acquire new customers, new commodities and new service offerings.
  • Manage, maintain and develop a base of existing customers by building relationships across all levels of the buying unit.

The Person:

  • Minimum Matric.
  • Min. 5 years' sales experience in the Logistics and/or Clearing & Forwarding industry.
  • Demonstrable understanding of the Logistics and/or Clearing and Forwarding industry.
  • Above average knowledge and understanding of supply chains.
  • Proven track record of exceeding revenue targets.

Essential Requirements:

  • Ability to cold call.
  • Build a good rapport with clients.
  • Valid drivers license and own transport.
  • Excellent communication skills in English (written and verbal).
  • Excellent interpersonal and problemsolving skills.
  • Ability to handle rejection and stress in soliciting customers.
  • Computer literate (MS Office, ERP Systems, CRM).
  • Report writing and presentation skills.
  • Excellent negotiation skills.
  • Confident and assertive.
  • Able to manage conflict and overcome objections.
  • Ability to sell on value and relate customer needs to service offerings.

Desired Requirements:

  • Contract negotiation and management experience.
  • Experience dealing with bonded cargo and the various Customs requirements and implications.
  • Knowledge of 3PL, 4PL and 5PL solutions.
  • Established network of customers to engage and target.

Responsibilities:

  • Integrate quality into the business by ensuring that every customer contact is a demonstration of absolute dedication towards providing first time, ideal solutions for the satisfaction of customer's immediate and future needs.Â
  • Exceed monthly New Business Acquisition targets.
  • Acquise new customers and market share.
  • Generate sales leads through cold calling, referrals, networking and other tactics to secure new business opportunities.
  • Actively qualify and pursue all sales leads and referrals to acquire new customers.
  • Customer presentations on various service offerings.
  • Negotiate with customers and prospective customers as per price guidelines.
  • Track market and competitor changes to identify growth opportunities and mitigate potential risks.
  • Work closely with the Operations team to ensure industry leading service delivery.
  • Structure customer onboarding, internally and externally, adhering to SOP, SLA, KPI and RFQ requirements.
  • Maintain CRM tool, including but not limited to client interactions, sales activities and sales pipeline
  • Retention and development of existing customers.

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