Quality Assurance Generalist

2 weeks ago


Midrand, Gauteng, South Africa Phaki Personnel Management Services Full time
JOB PURPOSE:
  • Develop, implement and validate quality standards, processes and procedures within the organisation in accordance with the organisations QMS based on ISO 9001.
MINIMUM REQUIREMENTS:
  • A Degree in Quality Management or a related qualification at an NQF 7 level/A National Diploma in Quality Management or a related qualification at an NQF 6 level
  • 2 years Quality Management or Quality Assurance and/or Business Process Redesign
  • 1 year Risk Management (advantageous)
  • 1 year Aviation (advantageous)
RESPONSIBILITIES:
MAINTAIN THE ORGANISATION'S QUALITY MANAGEMENT SYSTEM (QMS)
  • Develop and maintain QMS documents: typing, layout, format, pagination, database compilation, editing, review(amendments) and maintenance, revision control and status, draw complex diagrams, attachments, scanning and converting documents.
  • Provide the organisation QMS training (induction and refresher) to all staff to increase awareness and understanding.
  • Ensure that all company processes and procedures include process controls based on segregation rules and requirements.
  • Assist staff with any queries in respect of the QMS.
  • Regularly update the BarnOwl system with the latest audit information.
MONITOR COMPLIANCE WITH QUALITY STANDARDS
  • To audit the business unit's conformance for conformance with the organisation's QMS, by: Auditing that all standards, processes and procedures have been documented and the adherence of all the organisation's staff to the requirements, standards, processes and procedures.
  • Ensuring that any corrective and follow up actions addresses findings in full.
  • Collecting data on corrective and preventive action and analyse trends to improve QMS.
  • Tracking and following up on outstanding corrective actions to verify closure based on objective evidence.
  • Submitting statistical activity reports to the M: QA.
PROMOTE CONTINOUS IMPROVEMENT
  • Develop implement and maintain a continuous improvement mechanism which is in line with the international standard.
  • Promote the quality management system and continuous improvement through training, workshops and mentoring.
DEVELOPMENT OF QMS TEMPLATES
  • Develop organisational templates for: policy, procedures, work Instructions (including TGM and MOPs), forms and checklists and other pertinent documents.
  • Enhance QMS documents: typesetting, incorporate external (national/international) and internal formatting
  • requirements, consult and disseminate information into new/amended requirements and control external and internal formatting requirements.
RISK IDENTIFICATION
  • Relevant risks are identified at an operational level utilising appropriate tools and techniques taking cognisance of
  • changes in the risk environment.
  • Report on identified risks and inform the EWRM function accordingly.
  • Assist Risk Specialists to develop mitigation plan to address identified risks.
DESIGN AND REDESIGN OF PROCESSES (BPR)
  • Design and Redesign of Processes (BPR) within the company to improve the organisation business process efficacy (efficiency and effectiveness).
  • Ensure optimum internal and external processes resulting in customer service excellence both within the organisation and to our external clients.


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