Credit Control Supervisor
2 weeks ago
To oversee and supervise the team of credit controllers ensuring the day-to-day activities of the debtors department are achieved according to the required standards.
Furthermore, driving the reduction of days sales outstanding (DSO) and provide assistance to Credit Managers and Management.REQUIRED MINIMUM EDUCATION/TRAINING
- Grade 1
- Credit Management 1, 2,3 and 4 or an equivalent financial qualification
REQUIRED MINIMUM WORK EXPERIENCE
years credit control experience
KEY PERFORMANCE AREAS
- Maintain the debtor's ledger to ensure that all income due is received timeously and accurately accounted for.
- Drive efforts to collect outstanding debts together with Credit Controllers and Technical Advisors to reduce bad debts as per defined targets.
- Review and evaluate requests for extended payment terms motivate for nextlevel approval by Credit Managers and ensure that payment arrangements are preapproved by Credit Insurance before entering into with the customer.
- Assist Credit Managers and Credit Controllers when required.
- Manage Age Analysis and Overtrades on a daily basis.
- Resolve queries timeously with customers, client representatives & branches.
- Ensure customer account reconciliations are kept up to date.
- Ensure compliance with Company and Credit Policies.
- Administer the processing of daily payments to customer accounts from various bank accounts.
- Responsible for the integrity of Master Data and ensuring all credit flags are attended to/executed within the agreed time.
- Complete and prepare journals as per procedures and process _journals and corrective entries when required_._
- Ensure default letters are completed timeously (Section 129) and ensure Article 57 is filled out correctly and prepare documentation for Handover accounts to debt collectors and/or attorneys.
- Build strong relationships with internal and external clients and ensure that all client queries are resolved timeously.
TECHNICAL KNOWLEDGE/ COMPETENCIES
- Computer Literacy (MS Office and others)
- Good financial acumen
- Good negotiating skills
- Good understanding of legal requirements
- Good verbal and written communication skills
- Leadership and management skills
- Knowledge and practical experience in debt collection
BEHAVIOURAL COMPETENCIES
- A strong team player
- Accurate, deadline driven and attention to detail.
- Customer Service oriented
- Proactive
- Team player
- Initiative
Closing date: 11 May 2023
- A law, known as the Protection of Personal Information Act, 4 of 2013 (POPIA) provides that when one processes another's personal information, such collection, retention, dissemination and use of that person's personal information must be done in a lawful and transparent manner._
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