Call Centre Consultant
2 weeks ago
We are looking for a Call Centre Representative to handle calls from customers and provide support to them in any way possible.
You will be required to work in a time-bound environment and ensure that customer service is provided to its best quality.
You are responsible for meeting personal and team targets.Training Is Provided
Roles
- Answering or making calls to clients to learn about and address their needs, complaints, or other issues with products or services.
- Responding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valued.
- Engaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as needed.
- Building lasting relationships with clients and other call center team members based on trust and reliability.
Job Types:
Full-time, Permanent
Salary:
R4, R12,000.00 per month
Education:
- High School (matric) (preferred)
Ability to Relocate:
- Kempton Park, Gauteng: Relocate before starting work (required)
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