Night Auditor

1 week ago


Cape Town, Western Cape, South Africa Victoria & Alfred Hotel Full time

JOB TITLE
Night Auditor

REPORTS TO
Night Manager

DUTIES &

RESPONSIBILITES

  • Ensure that all company policies, procedures & SOPs are adhered to
  • Carries out a detailed audit on the previous day's business & verifies the revenue taken
  • Verify Daily House Activity report & ensure that all arrivals have checked into the Hotel and that guest folios have been opened
  • Check that all departures for the day have checked out or makes sure that they are checked in again when stays are extended
  • Produces Emergency Backup reports
  • Balances prelists received by Reception during the day
  • Processes revenue allocation from allinclusive Guest Bills to other departments
  • Checks the Guest Folio Pits to ensure all dockets have been processed and allocated to the correct bill
  • Ensures that guest bills are correct and have the correct documentation attached prior to the departure of the guest
  • Closes down the point of sale equipment, which links F&B Sales outlets with the Front Office system in accordance with laid down procedures
  • Prepares guest key audits and establishes if any keys for vacant rooms are missing
  • Completes several other audits of rates, Food and Beverage Control, Laundry Charges and House Accounts
  • Prepares an end of shift Hand Over for other departments
  • Makes management aware of any irregularities found during the Night audit shift
  • Be available to work extra hours if circumstances require
  • Ensure that excellent customer service is delivered at all times
  • Ensure safety of all guests and attend to issues promptly
  • Any other duties that may be required

CORE COMPETENCIES

  • Clear communication skills both written & verbal
  • Excellent attention to detail, initiative & interpersonal skills
  • Positive attitude
  • Good team player
  • Act in good faith & in the best interest of the Company at all times
  • Must be able to provide & ensure an overall guest service
  • Presentable & reliable
  • Must be able to work shifts

Job Types:
Full-time, Permanent

COVID-19 considerations:
Need to be fully vaccinated

Ability to commute/relocate:

  • Cape Town,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

Experience:

  • Hospitality: 2 years (required)
Night Audit: 2 years (required)

Shift availability:

  • Night Shift (preferred)

Willingness to travel:

  • 25% (preferred)

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