Hotel Group Night Auditor

1 week ago


Cape Town, Western Cape, South Africa HotelJobs Full time
Hotel Group Night Auditor

Location:
Cape Town

Salary Type:
Monthly

Start Date:
March 2024


We are seeking a meticulous and proactive individual to join our client's team as a Hotel Group Night Auditor in Cape Town.


Qualifications:

  • Minimum Matric or equivalent qualification
  • Proficiency in Microsoft Word and Microsoft Excel
  • Skilled and trained in Roomraccoon PMS
  • Fluent in English; proficiency in additional languages advantageous
  • Previous Night Audit or Night Manager experience is essential
  • Excellent organizational, communication, and administrative skills
  • Demonstrated leadership abilities, including suggesting and implementing procedures for financial accuracy
  • Full Front Office Experience required, including restaurant and bar cashup and endofday procedures
  • Knowledgeable in guest relations, crisis management, cash handling, auditing, and online bookings
  • Ability to make bookings and reservations
  • Basic accounting knowledge
  • Honest person with sober habits
  • Strong communication skills

Responsibilities:

  • Respond promptly to guest complaints, requests, and emergencies
  • Reconcile accounts (debtors) and balance the cash drawer
  • Investigate and resolve outofbalance accounts
  • Maintain accurate financial and revenue records
  • Assist in preparing forecasts and audits
  • Summarize nightly operations and list followup tasks for management
  • Process invoices, transactions, room charges, refunds, etc.
  • Post room charges, taxes, and other relevant charges to guest accounts
  • Transfer charges and deposits to master accounts
  • Verify the accuracy of all transactions and postings in the PMS system
  • Print and file reservations for the next business day
  • Verify account postings and balances
  • Ensure correct room rates are applied to guest accounts
  • Monitor promotional programs, track room revenues, and occupancy statistics
  • Prepare a summary of cash, check, and credit card activities
  • Check figures, postings, and documents for accuracy
  • Record, store, access, and analyze computerized financial information
  • Execute endofday procedures diligently

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