Product Support Specialist Dump Truck

2 weeks ago


Johannesburg, Gauteng, South Africa MECS Africa Full time
South Africa, Gauteng - Jhb Eastern Suburbs
- (Market related)


Our large international Machinery client based in East Rand has the requirement for a Product Support Specialist Dump Truck To ensure effective after-sales support for all Electric AC Drive Rigid Dump Truck Models to dealer networks and end users an upskill all delegates through effective technical and system training.


Responsibilities:

  • Assist with machine assemblies as and when required and represent OEM (original equipment manufacturer)
  • Physically assist customers in technical investigations
Perform parts scaling on all dump truck models as per request from dealers.

  • Assist in creating service kits for all dump truck models.
  • Determine if claim is warrantable or not to the stakeholder and request more detailed information if required.
  • Perform background checks on all claims and accept or reject the claim.

Minimum Qualifications and Experience:

  • Artisan Millwright NQF
  • Certificate in Engineering NQF 2 years' Facilitator/Training
  • 5 years' Experience in Earthmoving with Electrical or Hydraulic
  • 5 years' Troubleshooting and Fault Finding
  • 5 years' Dump Truck AC drive system

For more information please contact:

  • Colleen Halabi


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