Operations Lead

2 weeks ago

Boksburg, Gauteng, South Africa DHL Full time

BE PART OF THE WORLD'S LARGEST LOGISTICS COMPANY
Deutsche Post DHL Group is the world's leading logistics and mail company.

We're one of the world's largest employers, operating in over 220 countries and territories. We're Europe's largest postal service, partner for eCommerce and pioneers in secure digital communication. We're number one in contract logistics and international express delivery, and a leader in the forwarding business.


Join us and you'll be working for a global company that's focused on service, quality and sustainability, and using the power of global trade to connect people and improve lives.

And not just for our Customers, but for every member of our Group too.

At DHL Supply Chain South Africa we're looking for***
Vacancy
Operations Lead

Business Overview
This is a busy, fast paced operation which offers many challenges and opportunities for the right person. This position is based at Boksburg, Gauteng.

Role Outline


To plan, co-ordinate, manage and report upon the work activities of the team providing effective communication, leadership, motivation, training and development.

To direct, co-ordinate and plan the operation through effective scheduling of employees, planning of all functions, manage and control of employees and supervisors.

To optimize all resources to ensure that the operation is managed effectively and that customer service standards are achieved and maintained.

Ensure that all contractual KPI targets are achieved and maintained in accordance with the Service Level Agreement.

To work in conjunction with the Managers to monitor, develop and allocate work to a group of subordinates in specific areas.


Resources
All employees, Departmental Managers Performance Indicators

General Accountabilities
Manage the operation

Meet and exceed operational service levels and manage the cost of labour

Drive and develop team culture

Delivery of Key Performance Indicators

Compliance with statutory and Company Policies and Procedures

HR Issues - Managing Industrial Relations,

Change Management

Quality Control

Budget Management

Compliance to Standard Operating Procedures

Active participation in stock counts i.e. Planning, Preparation and Physical counting of stock

Team Building and Morale Management

Delivery of safe, secure, clean and fair work environment from Team Members

Maximize accuracy, productivity and space utilization

Translate, analyze and deliver customer needs through effective operations

Ensure daily and weekly workload planning and volume forecasting routines are accomplished

Effective Leadership and Management of the operational and administrative teams

Maintain appropriate information / reporting systems to monitor the depot performance on an ongoing basis

Qualifications
Matric

Skills/Competencies/Experiences

Good understanding of distribution

IT Literate

People Management

Excellent HR and IR skills

Knowledge of client's requirements and customer needs

Budget Management

Key Performance Indicator development

Work Load Planning

Knowledge and experience of the SAP WM system

Computer literacy (Excel, Word, Power Point)

  • 5 years in warehousing / logistics / FMCG environment

Skills/Competencies/Experiences
Computer literacy

Communication skills

Ability to work within a rapidly changing environment

Deadline driven

Good written and communication skills

Logistics / Warehousing experience

Enforcement of Health & Safety procedures and identify hazards

Achieve work targets and is willing to take on additional roles / responsibilities

Ability to work under pressure - Proactivity and costs attention

Dynamic and goal orientated

Able to collaborate with Site Mgr.

Capable of adapting physical observations on the shop floor in quick solution by cooperation Site MGR

Basic knowledge of technical laws and warehouse systems

Languages
English - Fluent

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