Collections Rep

2 weeks ago


Pretoria, Gauteng, South Africa Goieman Restructuring Full time

Join our dynamic and expanding company



We are currently looking for candidates to fill the role of Collections Representative. As a Collections Representative, you will play a key role in managing customer accounts and facilitating payment arrangements.


  • Negotiate payment options and update payment information in the collection system
  • Maintain customer files with accurate demographic and financial details
  • Take ownership of achieving set goals
  • Authorize payments and handle customer inquiries
  • Assist in setting up new customer accounts
  • Contact customers to finalize applications and initiate leases
  • Use negotiation skills to establish suitable payment plans
  • Ensure compliance with collection regulations
  • Support in fraud-related matters and order assessments

Requirements for the role:


  • High school diploma or equivalent
  • Strong interpersonal and influencing skills
  • Experience in handling customer complaints and resolving issues
  • Proficient in problem-solving, communication, and attention to detail
  • Ability to adapt, prioritize tasks, and learn quickly
  • Excellent customer service and ability to thrive in a fast-paced environment

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