Manager, Operations, Solutions

2 weeks ago


Centurion, Gauteng, South Africa DSV Full time

DSV - Global transport and logistics

Location:
Centurion

Job Posting Title:
Manager, Operations, Solutions

Time Type:
Full Time

MAIN PURPOSE OF THE ROLE

Tertiary Qualification(s)
Matric

Supply Chain Management or similar (Advantage)

Additional Computer Skills
MS Word, Excel, PowerPoint, Outlook. (Advanced)

Job-related Requirements
Minimum 3 years' experience in a Supervisory role or Minimum 1 year experience in a management role in an automotive warehouse environment

  • Minimum 3 years' experience in processing of automotive parts claims
  • Short supplies, Over supplies, Incorrect Supplies, Zero Supplies, Damages
  • Minimum 3 years 'experience in direct interaction with clients and customers
  • Minimum 1year technical experience with automotive parts
  • Strong Management & People skills.
  • Strong excel and analytical skills
Strong presentation skills

  • Strong Admin Skills
  • Strong problem solving and CIP skills
  • Knowledge of ISO 18001 and ISO 900
  • Knowledge of packing/repacking automotive parts

ADDED ADVANTAGES FOR THIS ROLE
SAP Experience Excel Business Intelligence

Duties and Responsibilities:

  • Ensure timeous and accurate processing of dealer claims within the agreed KPI.
  • Ensure parts inspection as per client regulations
  • Ensure all reports are submitted on time as per agreement with the client.
  • Submit client transport claims timeously and ensure credits are processed within the agreed timeframe.
  • Submit and present results of claims and detail thereof
  • Ensure timeous repacking, overpack and inbound quality of automotive parts as per SLA
  • Maintain and improve document control and storage procedures
  • Maintain work Instructions, processes, and all other documents as per audit and client requirements
  • Maintain all Quality standards and OHS standards as per ISO and DSV standards
  • Ensure all employees are trained and competent to meet DSV, client and legal requirements.
  • Ensure Continuous Improvement of operational processes
  • Regular meetings and presentations with client to be effectively executed
  • Maintain housekeeping standards and 5S
  • Achieve required results in all internal and external audits
  • Ensure to meet all client and internal KPI's
  • Maintain sound relationship with the client and dealers
  • Manage employees in accordance with the code of conduct. This includes issuing of discipline and initiating hearings as required.
  • Maintain high morale and team spirit through continuous coaching and effective communication


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