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Industrial Relations, Investigation and Training

4 months ago

Klerksdorp, North-West, South Africa Senwes Ltd. Full time
Hinterland brings you a retail experience at 38 different branches, in four provinces under the Hinterland trademark. Be part of making a difference by rediscover what matters.

Responsibilities:

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Employee Investigation and prosecution

  • Investigate misconduct related matters within the company.
  • Act as initiator on behalf of management in senior disciplinary processes.
  • Act as facilitator on behalf of management in senior grievance meetings.
  • Act as facilitator on behalf of management in senior incapacity matters.
  • Act as facilitator on behalf of management in performance enhancement related matters.
  • Assist in mediation of dispute matters where needed.
  • Assist branch manager in disciplinary, grievance and incapacity processes, meetings and matters relating to branch employees on junior level.
  • Provide oversight on active internal audit or forensic investigations within the company.
  • Direct and guide internal audit or forensic on misconduct related investigations within the group.
  • Fair and consistent implementation of discipline within the company.
  • Scan the environment and identify necessary policy and practice developments.
  • Testify in CCMA, arbitration or relevant hearings/dispute resolution meetings as required by the Human Resource department.
  • Report on al completed processes to the Executive Management team.
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Management insights

  • Facilitate the implementation of employee/ management meetings.
  • Ensure Employee forums are actively done and reported on.
  • Identify issues or shortcomings from employee forums and implement corrective steps.
  • Consult and advise management and employees with regards to legislation, policies, procedures, and best practice in coordination with the Human Resources department.
  • Attend and/or facilitate internal departmental meetings when required.
  • Responsible for the implementation, and promotion of employee relation strategies.
  • Actively participate in internal structures and provide advice to management on emerging issues and needed policy changes.
  • Provide support to management and employees managing performance and assist in the analysis of plans to resolve any identified performance problems.
  • Provide advice to area managers in respect of procedural and substantive fairness issues.
  • Report on all aspects to the Executive Management team.
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Branch Investigations

  • Perform branch investigations as requested by the Executive management.
  • Complete branch investigation checklists.
  • Report on branch investigations to the relevant executive management member responsible for the discipline shortcomings are identified.
  • Propose solutions for shortcomings identified.
  • Perform a followup inspection and document the improvement or further interventions required.
  • Ensure all interventions are implemented and completed.
  • Training
  • Assist in new job profiles.
  • Assist in determining the optimal employee structure, job profiles, and staff compliments.
  • Oversee incubation training programs per job description.
  • Ensure the incubation program is continuously improved to include all relevant training requirements of products, systems, processes, and compliance.
  • Liaise with the finance department to obtain relevant training material on systems, processes, and compliance.
  • Monthly reporting on completed training and budget utilisation to the Managing Director and Finance Director.
  • Ensure costeffective measures are implemented to complete training.
  • Perform Branch inspections and gap analysis on training concerns in the branches.
  • Develop and implement a branchspecific practical training schedule based on the gap analysis.
  • Communicate the expected corrective measures with the branch manager and relevant employees.
  • Complete the practical training and sign off on the corrective measures implemented.
  • Perform a followup inspection and document the improvement or further interventions required.
  • Ensure all interventions are implemented and completed.
  • Budget for the training program per year.
  • Report progress against budget.
  • Determine the training program for the financial year and include all aspects of training including compliance, compulsory training, new employment training, refresher courses, succession planning training, executive training, bursaries, etc.
  • Liaise with the Human Resources department and ensure all training is recorded on the LMS system.
  • Report monthly on training.
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Requirements:

  • 5 years' or more experience within Industrial Relations Management, investigations.
  • Relevant Bcom degree