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Service Desk Technician

4 months ago

Durban, KwaZulu-Natal, South Africa Mr Price Group Full time
Then our position within our Service desk is a great first step into the IT field for you.

what's in it for you?

  • We have benefits_


From the financial benefits like medical aid for you and your fam, pension fund, bonus structures & shares, to the cultural benefits like a growth & innovation culture, half day Fri-yay's, study leave & great coffee We have 'em all.


check out our culture

is it you we're looking for?

  • Grade 12 & IT qualification
  • 1+ year in an IT or Helpdesk environment
  • Knowledge of a POS system would be a major advantage (especially ours)
  • You will be troubleshooting over the phone so your people & communication skills need to be top notch
  • Your own reliable transport is preferred due to the nature of the shifts

how you will add value in our team?

  • Liaise with external service providers to escalate problems where required
  • Support our suppliers who use our software

how the shifts will work?

  • You'll work 40 hours max over a maximum of 5 days per week including Saturdays and Sundays
  • You'd work an 8hour shift in line with the Service Desk operating hours
**meet our trading divisions