Assistant Restaurant Manager

2 weeks ago

Gardens, Western Cape, South Africa HotelJobs Full time

Ensuring the highest standards of hospitality and comfort is provided to our guests throughout all phases of food & beverage service, in accordance with Belmond values and Mount Nelson Hotel standards.


  • Assist in the managing of F&B outlets as required, ensuring the smooth running of the outlet/s.
  • To supervise, coordinate and direct the prompt, cordial and efficient service of food and beverages to ensure that service standards are maintained during service.
  • Implement systems and procedures that achieve higher cost efficiency and guest satisfaction.
  • Responsible for assisting with reporting deadlines, payroll & rosters.
  • Conduct daily briefings with the team.
  • Monitoring and controlling of various operating equipment, standards and inventories.
  • Assist with monitoring and controlling food and beverage costs and variances.
  • Assist in all F&B outlets on a regular or semiregular basis as and when required.
  • Coordinate the communication between front of the house and back of the house staff.
  • Perform regular inspection of food and beverage preparation and presentation to maintain the required standards.
  • Manage, control and update the On-Track system on a daily basis.
  • To report all maintenance and repair problems that require attention to the relevant parties and to ensure that appropriate corrective action is taken as and when required.
  • Ensure that all storage areas are kept neat and clean at all times.
  • Participate in monthly stocktakes as and when required.
  • Assist with the control of staff rostering, to ensure adequate coverage according to business levels.
  • Manages the process to ensure no beverage items ever reaches its expiry dates.
  • Assist with the implementation of formal training plans and to conduct onthejob training sessions for all employees on a regular basis.
  • Conduct daily briefing meetings with the team.
  • Constantly monitor guest complaints, compliments and ensure prompt, efficient and accurate service.
Required Qualifications, Skills & Experience

  • Must have 35 years F&B supervisory management experience in a luxury hotel environment.
  • Good communication and interpersonal skills.
  • Knowledge of silverware advantageous.
  • Basic knowledge of food cost, employee scheduling and payroll advantageous.
  • Working knowledge of general restaurant operations.
  • Familiar with pointofsale computers and software.

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