Service Ambassador

2 weeks ago

Gardens, Western Cape, South Africa Sweetbeet (Pty) Ltd Full time

SPECIFIC RESPONSIBILITIES

  • Create a good first impression and deliver quality service.
  • Display a warm, courteous and friendly attitude towards all customers and fellow employees.
  • Attend and acknowledge customers immediately.
  • Advise customers on menu items and practice suggestive selling.
  • Inform customers of any specials/promotions.
  • Ensure the restaurant area is in a clean and neat condition at all times.
  • Conduct cashier duties as allocated by management.
  • Have complete knowledge of contents of each menu.
  • Ensure that all food served is of high standard and of correct temperature.
  • Set up tables according to company standard.
  • Ensure all items used are clean and in good condition.
  • Bid customers farewell and ensure to invite them back to your restaurant.
  • Adhere to company money handling procedures.
  • Ensure you provide customers with an accurate bill and change.
  • All menu items must be rung up on the point of sale system.
  • Report all complaints or compliments to the manager.
  • Report any accidents, theft, loss or damage to the manager.
  • Ensure your tables are clean at all times.
  • Clear tables continuously with an acceptable balance in speed to allow customers to finish their meal without feeling rushed.
  • Ensure sales targets are met as set out by management.
  • Perform all duties with required speed and efficiency.
  • Adhere to company rules and regulations.
  • Wear the prescribed uniform and when on duty.
  • To ensure the highest possible standard of personal hygiene.
  • Be at work timeously daily.
  • To help in any way at functions which may occur.
  • To attend meetings, training and courses as stipulated by management.
  • To assist others and relieve in their duties if equipped with knowledge and if required.
  • To remove and collect refuse when and if required.
  • Display a strong team player attitude and have patience with fellow employees.
  • Adhere to the company rules and regulations at all times.
  • Be attentive and anticipate customer needs.

Job Types:
Full-time, Permanent

Salary:
From R25.42 per hour

Ability to commute/relocate:

  • Gardens,

Western Cape:
Reliably commute or planning to relocate before starting work (required)

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