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Sales Supervisor

3 months ago

Durban, KwaZulu-Natal, South Africa Pepkor Speciality Full time
If you are looking for a Company that offers support, recognition, coupled with a fun working environment, then this is the Company that you should join


As a Sales Supervisor working for
Tekkie Town you will be responsible for supervising the floor staff, motivating staff to ensure that their daily targets are met, customer service, ensuring that correct processes are followed and adhered to according the
Tekkie Town requirements.


Key Responsibilities:

  • Maximise the profitability by assisting the Store Manager to achieve monthly budgets.
  • Ensuring the stores Administration is in line with the Standard Operating procedures.
  • Ensuring that stock losses are under the benchmark.
  • The ability to ensure that brand standards are implemented & maintained in line with customer expectations.
  • Effectively implement promotions, visual merchandising principles and maintain standards of the store.
  • Keeping updated with the latest trends in terms of stock coming in (unpacking process).
  • Coordinate daily customer service operations (e.g., Sales processes, orders, and payments).
  • Supervisor and motivate staff to ensure that daily targets are met.
  • Coach and support new and existing Sales Assistants.
  • The ability to manage the store in the absence of the Store Manager.
  • Ensure all employees adhere to company's Standard Operating Procedures.
  • Opening and closing of the store.

Qualifications:

  • Grade 1
  • Computer Literate, MS Office proficient in Word, Outlook, Excel, etc

Knowledge, Skills and Experience:

  • Minimum of 2 years' experience in a Senior Sales Assistant / 3IC role in the retail sector.
  • Fluent (written and verbal) in English and another official South African language relevant.
  • Strong interpersonal and selling skills.
  • A strong logical thinking and analytical ability.
  • Has a high energy level and is performancedriven?
  • Excellent planning, organizing and time management skills.
  • Ability to work independently, as well as be a team player.
  • Ability to lead and drive a team.
  • Strong leadership and organisational abilities.
  • Outstanding customer care skills, the ability to interact and communicate with customers.