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Collections Center Agent
2 weeks ago
_Du Plessis & Partners Attorneys have positions available for mature individuals in their highly profitable call _center _for an energetic and self-motivated debt collections agent.
_
Accounts administration and negotiating reasonable payment on delinquent medical and schooling accounts creating a sense of urgency to make payment.
Key result areas are as follows:
- Manage assigned accounts by enforcing our client terms and conditions.
- Assist debtors to reconcile accounts and resolve client disputes.
- Ensuring highlevel collections at all times within the set parameters of the Company rules and policies as amended from time to time.
- Admin intensive
- To meet the daily, weekly & monthly operational needs as outlined within the Performance Agreement.
Minimum Skills & Qualifications
- A senior certificate
- Matric/Grade 12 (Maths/Accounting)
- Up to 1 Year collections experience
- Collections software systems experience
- Problem Solving & Analytical Skills
Specific Skill required
- Be able to work under pressure and handle stress,
- Effective verbal and written communication skills,
- Flexible and adaptable to change,
- Wellorganised and able to work with and without supervision,
- Must be able to prioritise and manage workload,
- Attention to detail,
- Telephone etiquette and listening stills
- Target driven
- Computer literacy with a typing speed of at least 40 words per minute
- Service oriented
- Financial acumen
- Assertive
- Team player
- Languages (English/Afrikaans/African languages)
Remuneration
- Starting basic salary of R per month + a competitive commission structure.
Salary:
From R4,000.00 per month
Application Deadline: 2023/05/05
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