Centre Soft Services Manager

POSITION PURPOSEResponsible for planning, directing, monitoring, and managing services and processes to support the Facilities Management teams and services contracts to ensure that the operations of Hard and Soft Services are delivered in accordance with contractual obligations. These operational activities will evolve in line with business trends.ESSENTIAL...

JOB PURPOSE:KEY PERFORMANCE AREAS: Provide a call center service in accordance with the Compliance Contact Centre manual and standards Administer the compliance query process in accordance with the set procedures Respond to general compliance, registration and reporting related queries Develop an understanding of various regulated institutions and sectors...

Based in Randburg Shifts between 07:00 am- 20:00 pm Working from Monday to Monday including public holidays- 45 hours week scheduleOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to : Must be able to communicate with...

Based in RandburgShifts between 07:00 am- 20:00 pmWorking from Monday to Monday including public holidays- 45 hours week scheduleOVERALL PURPOSE OF JOB:Process customer service and technical service enquiries through inbound calls and provide end-to-end service.Main Responsibilities will include but will not be limited to :Must be able to communicate with...

Team Leader Client Service Centre Call Centre Listing reference: jse_000476 Listing status: Online Apply by: 15 April 2024 Position summary Job category: Client Services Contract: Permanent Remuneration: Market Related EE position: Yes Introduction To manage the sales support team in the planning, execution, coordination, and quality assurance of all Market...

Main purpose / objective of the position:To manage a centre by optimising all trading opportunities, including lease agreements, and ensuring that the portfolio financial performance remains sound. Optimizing the building's income stream by establishing and maintaining mutually beneficial relationships with tenants, manage and control personnel, service...

Select how often (in days) to receive an alert: Service Manager- Client Service Business Unit: Discovery Bank Function: Client Service Date: 29 May 2024 About Discovery Discovery's core purpose is to make people healthier and to enhance and protect their lives. We seek out and invest in exceptional individuals who understand and support our core purpose,...

Our Lead Client is looking to hire a Service Call Centre Agent ,Duties: Log all dedicated call outs and assist team on other accounts when colleagues are absent Liaise with technicians regarding call outs Quotes Manage customer relationships Establish customer satisfaction level after all visits After hour dutySkills requirements Basic telephone etiquette...

OMF Service Centre Consultant- (Fixed Term Contract 12 months) page is loaded OMF Service Centre Consultant- (Fixed Term Contract 12 months) Apply locations Pretoria time type Full time posted on Posted Yesterday job requisition id JR-54057 Let's Write Africa's Story Together Old Mutual is a firm believer in the African opportunity and our diverse talent...

Key Performance areasCUSTOMER SERVICE: Effective customer intelligence; Ensuring monthly errors do not exceed 4 in one month; Effectively and efficiently assist existing and new clients with bookings; Effectively and efficiently handle client's queries; Maintain customer/potential customer data bases; Ensuring that errors don't affect or inconvenience the...

Our client, a leading Financial Services Provider in Pretoria, is looking to appoint a Call Center Sales Agent. This person will be responsible to follow up on leads for possible sales and service existing clients on a daily basis from the Call Center.ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where...

ROLE AND RESPONSIBILITIES Management of calls in a professional and efficient manner Follow up calls where and when needed Explanation of credit life insurance principles Handling all information on basis of trust Dealing with clients and processes in line with company procedures Optimal use of the "Call Centre" computer system Various languages will be an...

JD Supply Chain is looking for an experienced Operations Manager to join their dynamic team in the Jetpark Service Centre.Job Purpose: Direct the management, implementation, and monitoring of a service focused Service Centre operation in order to achieve the efficient receipt, storage and delivery of the right goods to the right customer at the right...

Want to get out of the city?Our client is a family owned business which has evolved into a highly respected property investment enterprise that owns and manages a multi-billion property portfolio across Southern Africa and abroad. Their core business involves the expansion of its property portfolio through both direct acquisition and Greenfield development....

Location:PretoriaSalary: Job Type:PermanentReference:65554Job Summary: Want to get out of the city?Our client is a family owned business which has evolved into a highly respected property investment enterprise that owns and manages a multi-billion property portfolio across Southern Africa and abroad. Their core business involves the expansion of its property...

Duties:Management of calls in a professional and efficient manner Follow up calls where and when needed Explanation of credit life insurance principles Building professional relationships Handling all information on basis of trust Dealing with clients and processes in line with company procedures Optimal use of the "Call Centre" computer system Responsible...

POSITION PURPOSEThis role reports directly to the Call Centre & Data Hub Administration Manager. It is in essence delivering assistance to the CC & DH Manager including the CEDO. This role is responsible for ensuring the delivery of exceptional service with specifically trained and skilled call centre agents.The responsibility extends to accurate reporting...

Position: Call Centre SupervisorSalary: Market relatedLocation: MidrandJob type: PermanentIndustry:FMCGReference Number: RDT.D.CCSCOMPANY DESCRIPTION: Our client, a well-established company within theFMCG sector, is looking for a Call Centre Supervisor to join their team.JOB DESCRIPTION: Reporting to the Credit and Call Centre Manager, the Call Centre...

Reporting directly to the Line Manager for Sales and marketing, you'll drive excellence and efficiency across the call centre, contributing significantly to our overall success. Operational Call Centre experience is essential.Your responsibilities will include cultivating a high-performance culture, ensuring unparalleled product knowledge, maintaining...

Administrator IT ~ Information TechnologyPretoria***: Director - Call Centre(DIR/CC/CRM/2023/01-1P)R per annum (all-inclusive package) level 13PRETORIA (BASED AT TREVENNA)Purpose:One permanent position of Director: Call Centre is currently available within the CRM Unit at GPAA. The purpose of the job is to manage client and stakeholder contact and operations...