Pre-sales Solution Architect

2 weeks ago

Johannesburg, Gauteng, South Africa Clickatell Full time

We Are Setting The Pace
Clickatell is a world-class Chat Commerce company, ambitious to stay ahead of its competitors. We build
our own culture in which we dream big and stay busy doing the right things. We need champions who
undrstand the bigger picture, believe in making a difference and are able to connect the dots to achieve
success. In our agile and demanding environment, you will be required to collaborate, ask the right
questions and take the smart risk.

We call ourselves Champions. Why Champions? Because it's not only about what we have done, but what
we are doing and going to do. The way we do things, matter and influences how we drive our organization
forward and deliver solutions to our customers. Watch this space as we blaze a new path while expanding
across the globe.

Purpose
Clickatell is looking for a Pre-Sales Solution Architect to join the sales support team in our Cape Town office.
Responsible for developing customer specific solutions based on company goals that will promote sales
growth and customer satisfaction for the region. Execution of the sales plan within the budget allocated.
This is a great opportunity to join a winning team to participate in delivery, management and growth of
the Clickatell products worldwide.

We Do The Right Things

Responsibilities of the Role:

  • Know every detail of Clickatell business and understand how enterprise solutions are managed
and secured.

  • Support the sales & account management team in selling the Clickatell value proposition through
product and solution knowledge.

  • Understand the business problem, capture the client requirements and develop highlevel solution
for input to sales proposals.

  • Map customer requirements with product fit and map customer journeys.
  • Create solutions leveraging Clickatell capabilities to address customer needs.
  • Design, develop and improve on customer experience around the Clickatell solution offerings.
  • Collaborate with internal stakeholders around customer solutions for sales enablement
  • Programme Management: Product Features for road map items and prioritisation.
  • Product: providing collateral on product solutions;
  • Product Marketing: providing input on sales collateral.
  • Accelerate adoption of solutions offerings within the Clickatell customer baseo Provide advanced solution selling support to the sales & account management team.
  • Provide product demonstrations.
  • Guide and advise Technical Account Management team on implementing designed solutions.
  • Responsible for developing collateral and delivering on RFI/RFP requirements.

We Are On A Learning Journey

Requirements of the Role

Work Experience:

  • Have minimum 5 years' experience in Enterprise presale support.
  • Experience in high volume transactional solutions.

Knowledge and Abilities:

  • Have knowledge of chat commerce.
  • Understanding of customer experience design.
  • Have knowledge of mobile telecommunication technologies.
  • Good written, verbal and presentation skills.
  • Ability to translate business requirements into solution requirements.
  • Be a strong people manager and leader who can help set vision and strategy and
effectively manage day to day tasks to delivery.

  • Be focused and passionate about customer and company success.
  • Be curious, creative, courageous and a champion of the company and our customers.
  • Have problem solving skills, logical thinking and analytical abilities.
  • Display foresight be systematic and provide orderly planning and have attention to detail.
  • Have solid negotiating skills both internally and externally.
  • Have the ability to both act tactically and strategically.

Why You Should Join

Perks of the Role:

  • Medical Aid contribution
  • Pension fund contribution
  • Quarterly performance incentive bonus
  • Risk benefit company contributions
  • Reimbursable communications allowance for internet and mobile phone bills
  • Halfday off on your birthday
  • 5 personal days leave a year, over and above your annual leave
  • Hybrid working with access to office hubs as required.
  • Home office setup with laptop, monitor and other related items.

Stronger Together
At Clickatell, Diversity, Inclusion and Belonging is at the core of who we are - from how we build our product
platforms to how we build our workforce. We believe that we are stronger together and by leveraging the
power of diversity and inclusion, we are able to generate innovative ideas to revolutionize the way the
world uses chat technology. We create common ground - Our platform is for all, and so is our workplace.
Everyone is welcome at Clickatell and our employees feel psychologically safe and empowered to show
up with their authentic selves at work.

  • Pre-Sales Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    Make an impact with NTT DATAJoin a company that is pushing the boundaries of what is possible. We are renowned for our technical excellence and leading innovations, and for making a difference to our clients and society. Our workplace embraces diversity and inclusion – it's a place where you can grow, belong and thrive.Your day at NTT DATADimension Data is...

  • Pre-Sales Solution Architect

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Pre-sales Solution Architect Internship

    2 weeks ago

    Johannesburg, Gauteng, South Africa Hewlett Packard Enterprise Full time

    Pre-Sales Solution Architect InternshipThis role has been designated as 'Office', which means you will primarily work from an HPE office.In a typical day as a Pre-Sales Solution Architect Intern, you would; Proactively work with the account team to provide solution advice, proposals, presentations, and other customer messaging. Collaborate with internal and...

  • Pre-sales Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa First Point Group Ltd Full time

    27492Posted: 31/07/2023 Negotiable South Africa, Johannesburg, South Africa South Africa Johannesburg PermanentPre-Sales Solutions Architect based in Johannesburg or Cape TownWe are working with a leading Systems Integrator in their search for a full spectrum Presales Solution Architect.Unleash your expertise and passion for data This senior-level position...

  • Pre-Sales Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Clickcatell Full time

    Welcome to a Leading CompanyClickatell is a top Chat Commerce firm, determined to stay ahead in the industry. We foster a culture where we aim high and stay focused on the right tasks. We are seeking individuals who see the big picture, strive to make an impact, and can connect the dots to achieve success in a fast-paced environment.We refer to ourselves as...

  • Servicenow Pre-sales Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Be Different Recruitment Full time

    Our client an IT Solutions company is seeking a highly motivated and energetic ServiceNow Pre-Sales Solutions Architect with experience mainly in the fields of Service Management, Customer Service Management, HR Service Management Security Operation and Operations Management (wide platform experience highly desirable) to expand the solution ad presales team...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Gilbarco Full time

    JOB TITLE: Solutions ArchitectDEPARTMENT:Commercial & IndustrialREPORTING TO: Regional Sales Manager MiningADDITIONAL INFO:Frequent travel to customer sites will be required within SA, mostly within the Gauteng Province or adjacent provinces, to support clients and to drive top line growth of Gilbarco Veeder Root mining portfolio.PURPOSE OF POSITIONThe...

  • Senior Architect: IoT Pre-sales

    2 weeks ago

    Johannesburg, Gauteng, South Africa Telebest Full time

    Our client has a senior position available for a Senior Architect : IoT Presales.Requirements:Bachelor's degree in Computer Science, Information Technology, Software Engineering or in another related field.Relevant IoT OEM certification.Business and Commercial acumen.Fluent in English- French would be advantageous.15+ years' experience in Information...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Sapientis Talent Management Full time

    Do you thrive at the intersection of technology and customer needs? Are you passionate about crafting innovative solutions that drive business growth? If so, this Solutions Architect role is for youIn this dynamic role, you'll lead the Solutions and Innovations Function, reporting directly to the Head of Enablement. You'll leverage your technical expertise...

  • SAP Solution Architect

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Vontier Full time

    JOB DESCRIPTION JOB TITLE: Solutions Architect DEPARTMENT: Commercial & Industrial REPORTING TO: Regional Sales Manager Mining ADDITIONAL INFO: Frequent travel to customer sites will be required within SA, mostly within the Gauteng Province or adjacent provinces, to support clients and to drive top line growth of Gilbarco Veeder Root mining...

  • Senior Cloud Solution Architect

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Associate Cloud Solution Architect

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa WePlace Full time

    Our client, a leading and trusted compliance management software solutions provider is looking for a Solution Architect to join their team. Our client is a leading provider of B-BBEE software and advisory solutions. Their clients are supported throughout their B-BBEE compliance journey via a combination of their proprietary software solution and our team of...

  • Senior SAP Solution Architect

    4 weeks ago

    Johannesburg, Gauteng, South Africa NTT Full time

    NTT is a leading global IT solutions and services organisation that brings together people, data and things to create a better and more sustainable future.In today's 'iNTTerconnected' world, connections matter more now than ever. By bringing together talented people, world-class technology partners and emerging innovators, we help our clients solve some of...

  • Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Khonology (Pty) Ltd Full time

    Khonology is seeking an experienced and highly skilled Solution Architect to join our team.As a Solution Architect, you will be responsible for designing and implementing complex software solutions that meet the needs of our clients.You will work closely with our development teams to ensure that our software solutions are scalable, reliable, and secure. You...

  • Senior Solution Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa SmartDigital Solutions Full time

    Solutions Architect must be able to:Translates business and technical requirements into an architectural blueprint to achieve business objectives and documents all solution architecture design and analysis workAbility to work with cross functional teams such as the product owners, project managers to ensure a robust architectural runway that can support...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa South African Bankers Services Company Pty Ltd Full time

    Job Description:The solution architect role is one of ensuring technical strategic enablement though effective solution design and planning. The architect is responsible for collating design considerations, crafting the required technical vision and solution for identified business strategic initiative or problem. The architect will be required to describe,...

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Fortinet Full time

    Solution Architect (Cloud)Fortinet is on the lookout for a Cloud Solution Architect tasked with leading our technical practice and shaping the overarching technical vision to address our customers' business challenges. This role presents an exciting opportunity to engage in cutting-edge projects and collaborate with industry-leading minds and organizations....

  • Solutions Architect

    2 weeks ago

    Johannesburg, Gauteng, South Africa Edge Executive Search Full time

    Solutions Architect Contractor JHB00318 Information Technology Gauteng, JHB Central Monthly Basic Salary (Market related, Negotiable) Solutions Architect to join and assist the development team. We have an exciting opportunity for a Solutions Architect (Contract) with one of our clients within the banking space.Requirements: Must be available immediately...