Head of Monitoring, Evaluation, Research

2 weeks ago

Cape Town, Western Cape, South Africa Reach Digital Health Full time

Previously known as , Reach Digital Health builds on 15 years of experience scaling digital health programmes to allow faster and more cost-effective implementations in various health domains.

Reach has connected the health system with people and communities in over 200 countries through available mobile technology.

It takes passion and perseverance to make the world a better place. We are not afraid to innovate, fail and learn in the process. We strive to continue improving the way that we work and the impact we have. We value collaboration, inclusivity, simplicity, empathy, grit, curiosity and aspiration.

We're building a world in which personal, uninterrupted healthcare is available to everyone, not just a chance few.


The role requires advanced statistical and evaluation study design skills and an interest in public health, behavioural economics and/or programme evaluation.


Key Performance Areas

  • MERL Systems strategy & innovation
  • MERL Systems management & reporting (internal and external)
  • Research & evaluation oversight
  • Research partnerships & dissemination

Key Focus Areas and Responsibilities

  • Work closely with the Head of Strategy & Experience Design to advance the Theory of Change and Evidence frameworks.
  • Contribute to the dynamic learning and evidence agenda
  • Develop and manage the "right fit" methodology and plans for tracking impact and showing evidence of impact across all platform projects (including the approach and implementation):
  • Identify and prioritise research questions
  • Identify appropriate indicators, qualitative and quantitative measurement strategies and plans
  • Adjust measurement strategies and plans as needed
  • Prepare and facilitate MEL workshops and meetings
  • Build and develop a strong MERL internal MERL team, and recruit and manage external research partners to provide additional capacity where needed.
  • Build close relationships between the Data Science and MERL teams to ensure there's alignment on project inputs, outputs and outcomes towards the desired impact.
  • Provide guidance to partner and internal implementation teams on the implementation of the Evidence framework in specific contexts.
  • Develop and maintain programme "learning agendas" to explore decisionrelevant questions, and support the development and implementation of program decision frameworks.
  • Build the evidence base for the platform approach towards the development of a clear investment model for Governments and partners.
  • Contribute to research partners' preparation of study protocol and IRB submissions.
  • Work with the multidisciplinary team to ensure that the platform incorporates best practice Monitoring and Evaluation features and tools.
  • Lead development of submissions to scientific and practice conferences (e.g., abstracts, posters, panel discussions, and oral presentations)

Desired skills and experience

  • Minimum of a Masters degree in Economics, Statistics, Public Policy or any other relevant fields (with experience in the health domain)
  • Minimum 5 years experience in the field
  • Demonstrable Monitoring and Evaluations experience
  • Experience in managing clinical trials, preferably in the area of Digital/Mobile Health
  • An entrepreneurial mindset and an excellent understanding of the implementation of Digital and Mobile Health
  • Statistical and evaluation study design skills


Reach is committed to creating a fully inclusive and diverse environment that embraces difference, cultivates inclusivity and is committed to people feeling like they belong within all teams in the organisation.

We actively encourage applicants of all races, ethnicities, religions, ages, genders, sexual orientations and abilities however preference will be given to underrepresented groups in terms of the company's Employment Equity plan and Diversity and Inclusion Strategy.

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