Pre-owned Vehicle Sales Manager

2 weeks ago

Johannesburg, Gauteng, South Africa Select Motor Recruitment Full time

RESPONSIBILITES:

Developing and upholding the business culture and values.
Driving the activities of the sales team, enquiry management, logs, CRM accuracies and sales process.
Maintaining the showroom and external forecourt vehicle displays.
Managing the appraisal process.
Used car display, presentation, advertising, website pricing matched to current market price.
Keeping the customer satisfaction reporting at the forefront of all customer interactions.
Delivery of the business vision, objectives, targets, KPI's and scorecard metrics.
Leading, managing, coaching, and developing the sales team, including the admin functions.

  • Custodian of all regulatory and legal requirements.
Business generation through marketing & business development.
Delivering sales and profitability within the budgets set by the Group and OEM
Developing customer relationships and delivering high levels of customer service.
Manage the sales process sales team activities, CRM, overdue contacts, and regular one to one review.
Understanding of the online consumer journey to deliver the omnichannel experience.
Robust financial management including cost management, management accounts.
Timely and accurate reporting.
Legal and company policy compliance.
Participating in and completing the annual review process.
Attend any training, development, or team events as requested.
Delivering the objectives set by your manager and other tasks as reasonably requested from time to

REQUIREMENTS:


The ability to communicate information and answer questions about a technology, product, or service; ability to share insights and comparisons to competitor products.


  • Creates longterm internal relationships to service the organisation's longterm objectives.
Creates long-term consumer relationships to service the organisation's long-term commercial objectives.
Closes the sale, delivers a win-win outcome both for the business and the consumer.
Knowledge

Vehicle legislation, consumer legislation and trade practices.
Managing and delivering both change and continuous process improvement.
OEM and Group sales trading terms, policies, and processes.
Trade Description, Consumer Protection and FCA regulations
Management of Sales Execs development journey and qualification framework.
Sales key performance indicators and their drivers.
Skill

Understands, and is understood by, others.
Identifies, understands, and acts on the needs of existing & potential consumers.
Creates an environment that encourages professional and personal growth, along with the transfer of knowledge to future talent.
Coaches, mentors, motivates, and inspires others to meet the organisation's vision, commitments, and goals. Behaviour

Relentlessly focuses on the results, not the process, and will leverage the available resources and solve problems creatively to get the job done.

Motivated with a desire to develop themself as a person.
Have a passion to learn about the latest developments and innovations.
Experience

Retailer and OEM a min of 3 years experience.
Selling in the retailer motor industry and agency sales.
Working with sales key performance indicators and their drivers. Authority levels
To purchase other products and services necessary to the effective functioning of the department within agreed spending limits.

Staffing:

Experience in Drive/Kerridge
Automotive Industry Experience a MUST
If you are interested and have the required SKILLS and EXPERIENCE according to the job spec, please
UPLOAD your current, updated CV on our Website using the following link:

  • If you have not heard from us within 14 days from submission of your CV to us, you can assume you have not been successful
Applications should be submitted no later than Tuesday, 20th February 2024

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